JivoChat: Live Chat & WhatsApp , Počet recenzí: 109
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El Chat es bueno, pero no tiene ninguna integración con Shopify, ni clientes, pedidos, etc. Por el resto es buena app.
Ojalá pudieran sincronizar información que serviría para hacer seguimiento fácilmente.
Estimado, es un gusto saludarle desde JivoChat.
Queremos agradecerle por su comentario y por las 3 estrellas.
Estamos trabajando siempre para mejorar nuestras integraciones y shopify es una de las más importantes.
Muy pronto tendremos noticias sobre ello así que mantengase atento a nuestras actualizaciones.
C'est une application vraiment utile et pratique qui aide au travail d'équipe. Cela économise du temps et des efforts.Tout ce dont nous avons besoin est dans l'application. Nous n'avions pas besoin d'une autre application pour des fonctionnalités supplémentaires. Une application propre, simple et compréhensible.
Nous apprécions votre avis. Merci beaucoup! :)
O JivoChat tem todos os recursos necessários para um bom atendimento ao cliente. Além disso, o suporte da empresa é proativo e atencioso.
Ficamos muito felizes que tenha gostado :)
I would love to give a shout out to Carlos, I was having a lot of issues getting this attached to my Shopify store. For some reason the plug-in didn't want to work and one of the customer service members even made a whole step by step video for me to install manually, but unfortunately it still did not help. Then when I went back for help I got Carlos (Que the angelic music) He took a look at my settings and it was just a little filter I had selected that was my issue. Everything was right in the world and the app was working perfectly. But then I thought I would do some clean up since I some how made multiple channels. I couldn't get it to work again. I reached out and got Carlos again!! He got me back up and running. I really love this add on to my Shopify store. Would highly recommend!! My favorite feature is that I can see when I have visitors in my store and what they are looking at so I can be proactive and reach out to my customer while on the site.
Thank you so much for your review.
If you need any support, please do not hesitate in contacting our Customer Success's Team. We are here for you!
May the Jivo Be With You!
Tried different chat apps on shopify, some didn't load, some were buggy. Jivo chat was like an allrounder. It has almost all the features i needed for both the mobile and the desktop versions. Luckily I found Divya from Jivo, she helped me ease into its features. Would recommend people to try it
Heeey there! Many thanks for your review!
We wish you more sales and conversion with JivoChat from now on!
Be the Jivo with you!
Was looking for some quick instructions and Juan was very helpful. He put me in the right direction and the problem was solved quickly.
Thank you so much for your review! You can always count on us :)
This App is great! It helps our store so much & staying in touch with our customers is a bonus as it helps them feel at ease. There are so many amazing features to this App! Defiantly 5 Stars Review from our side. Thank you so much to Divya for amazing service & checking up on us if we are satisfied with service & app we have received. Defiantly an APP you would want as an online store to help your customers reach you without hassle - I love the feature of having the option to download the APP on one's phone so you are always up to speed with customers sending messages. Great Service! Thank you Divya!
Heeeey there! Many thanks for your awesome reviews, it makes all the team from JivoChat happier than yesterday.
Customers like you let us know that our work worths. We are working hard to up in the ranking of apps on Shopify store 💪✌
Your review gave us more strengh.
May the force with you! Wish you a good Jivo 💚
Very happy with JivoChat and the team behind it.
Tools work well, and even when there is a slight bump on the road it is actually resolved quickly and in person.
We've been using the chat, callback, telegram and facebook integrations on a number of sites amongst our shopify site www.suzysdogfashion.com
*** Stars for sure.
Thank you very much for your review!
We try our best to give you all the best experience in our Freemium and PRO version.
Your feedback gave us more strenght to do so! :D
Updated Review: (May 14, 2020)
Igor, offered me exceptional service when I got in touch with him. Previously I uninstalled this app, however, I am using this app again and I appreciate the way my concern was handled and now I am looking forward to growing my team from global locations & internal=tional support agents.
Thank you Igor
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Previous Review:
I have been contacting support / sales at their email address sales@jivochat.com since 2 weeks and no one cares to respond. It has been an awful experience with Jivochat support.
Thank you for taking the time to give us your feedback. I am truly sorry you had a negative experience with our support. This does not come anywhere near our standards of service. Our support is available 24/7 on our website jivochat.com.
As for the email, we will be looking into this case, and do our best to improve our service. If there is still something we can do to help you, please reach out to our 24/7 support at jivochat.com or write me a letter is@jivochat.com, I would be glad to help. Kind Regards, Igor
I just recently migrated from Yahoo platform to Shopify (www.blingcartel.com) and I was having issues with integrating the JivoChat app after the transition. I got in contact with Juan at JivoChat and he was very patient with me and we actually figured it all out while he stayed with me on chat. The chat app is now working great on Shopify and I am super happy with the customer service. Thanks so much!