JivoChat: Live Chat & WhatsApp

An O.K. app, but tricky. Beware it´s very difficult to remove, once you request to cancel your account, they are supposed to send you a code to your email which of course, never arrives, so they won´t let you cancel your account that easy. even deactived, the app still runs on my website. It´s a pain in the neck. I should have never installed this app!

App molto semplice da installare e facile da utilizzare. E' completa. Sono molto soddisfatta.

One of the best chat apps out there and I have tried a few. Easy to use and install and works great.

The best thing it has done for our business is to help engage our customers easier and will definitely assist in increasing our sales.

I absolutely love this app .. .it shows my customers that I am on the job I will not miss sales

I love this app! As a new shop owner it'd important for me to be able to communicate with my customers but I had no coding experience. This app is really easy to install and to customize. I was up and chatting in no time. Sweet!

O aplicativo faz o que promete e ajuda nas conversões. Precisa apenas ter a opção de não aparecer quando o visitante o fecha durante a navegação e só retornar aparece se ele recarregar a página.

We have been using Jivo since we launched our website using Shopify. We are very happy with the product. This enables us to communicate with buyers real time or via email message if we are unavailable.

I use the app for a chatbox on my webshop, really doing its job! would recommend trying it out! We like it alot !

This app helps communication with customers. It works great, lots of good feedback regarding this app

Nice chat, I am a fan omni-channel/multi-channel chats and this does a good job. Although it had good features they aren't quite up to my needs, i.e. Live visitor viewing shows you current page and referral but does not show you a history of the pages they visited or cart contents, The omi-channel works well but does not include SMS. Customer support is available via their own chat on their site, Quick to respond during business hours They do not seem interested in feature requests, When I asked about viewing live visitor history (non-chat) I was told to use Google analytics, When I asked if they had any plans to add SMS I was told, "No! SMS is for Old Timers" Really? All of our order information is sent via SMS as well as shipping and tracking updates, Customer reply to those all the time for help as well as contacting customer support daily via SMS, We also have customers place orders and make appointments via SMS daily. When we used other omni-channel chats that allowed visitors to transfer their web chat. 90% transferred to SMS, SMS might be for Old Timers but it is still widely used and not to be ignored.