レビュー (110)
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O aplicativo faz o que promete e ajuda nas conversões. Precisa apenas ter a opção de não aparecer quando o visitante o fecha durante a navegação e só retornar aparece se ele recarregar a página.
Muito obrigada pelo review e sugestão!!! Estamos trabalhando sempre para incluir novos recursos para o Jivo Chat.
Conte conosco sempre que precisar! Estamos aqui para ajudá-lo sempre!
Excellent Jivochat live chat in our website www.brosled.com and our shop shop.brosled.com, we have compared with many other live chat, this is the best with cheapest cost.
you can make an registration through this link, and get discount. https://www.jivochat.com/?partner_id=8482&lang=en&pricelist_id=4
thank you.
JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 stars.
Thank you!
Nice chat, I am a fan omni-channel/multi-channel chats and this does a good job. Although it had good features they aren't quite up to my needs, i.e. Live visitor viewing shows you current page and referral but does not show you a history of the pages they visited or cart contents, The omi-channel works well but does not include SMS. Customer support is available via their own chat on their site, Quick to respond during business hours They do not seem interested in feature requests, When I asked about viewing live visitor history (non-chat) I was told to use Google analytics, When I asked if they had any plans to add SMS I was told, "No! SMS is for Old Timers" Really? All of our order information is sent via SMS as well as shipping and tracking updates, Customer reply to those all the time for help as well as contacting customer support daily via SMS, We also have customers place orders and make appointments via SMS daily. When we used other omni-channel chats that allowed visitors to transfer their web chat. 90% transferred to SMS, SMS might be for Old Timers but it is still widely used and not to be ignored.
Thank you a lot for your review and ideas you shared.
muito bom, vale muito apena, muito útil para tirar as duvidas de clientes, aqui não precisa ter whatsapp e nada disso.
Muito obrigado
Worst customer service experience you'll ever experience. Didn't even get to use the program for the 14 day free trial because it would error 500 on load. Followed all the steps customer service told me to and when they couldn't figure it out they just closed the case as solved. Don't give them your money one problem and your on your own!
Thank you for your review, all the technical problems could be solved by contacting our support team on the main page chat.
We are happy to see your problem solved and you keep using our software, thank you for your trust.
Very useful to offer the best customer service. Great App
The app seems very good to me although it lacks several things, I do not understand its operation well and the technical assistance to understand is very bad.
Hi,
Apologies for any inconvenience caused to you. Request you share the issue you are facing at contact@jivochat.com or via live chat at jivochat.com and we will surely solve it as soon as possible.
I used this app and it did not meet my requirements so I uninstalled it. Despite I did not subscribe to any news they kept spamming me with information that I was not interested in from different email addresses. Last email it said your plan will expire soon please renew which obviously it is not true because I uninstalled the app, I found it a scam to do this because I almost uninstalled another chat app that is working for me because of their spamming. Bad practices, bad policy, I won't recommend it at all
Hello Eva, we are sorry to hear that you received many emails from us.
We would appreciate it if you share with us your requirements that Jivo didn't meet.
This company is pure SPAM. They contacted me via a chat feature I already have installed and via the contact form on our website just to get me to try their app. I'm reporting them to Shopfy. That's no way to do business.
Hey, If you installed our app you are already using it. Our Customer care manager just wanted to help you adjust the app to your business needs. All that we are doing is for your success.