Avaliação geral
4,6
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 6% das classificações são de 1 estrelas
17 de abril de 2024

El Chat es bueno, pero no tiene ninguna integración con Shopify, ni clientes, pedidos, etc. Por el resto es buena app.

Ojalá pudieran sincronizar información que serviría para hacer seguimiento fácilmente.

Pamo
Colômbia
14 days usando a aplicação
Questão respondida por JivoChat 19 de abril de 2024

Estimado, es un gusto saludarle desde JivoChat.
Queremos agradecerle por su comentario y por las 3 estrellas.
Estamos trabajando siempre para mejorar nuestras integraciones y shopify es una de las más importantes.
Muy pronto tendremos noticias sobre ello así que mantengase atento a nuestras actualizaciones.

10 de outubro de 2017

That's an awesome tool. I have main domain hosted on wordpress and subdomain hosted on shopify. I can chat with same user if he moved to another platform. This is the most impressive feature. I was looking for this feature for a long time. It's mobile app is excellent. It keep me connected to every user of my website. Chat script is emailed immediately. Many thanks to the team for such great app. I would definitely recommend this to my friends.

Regards
Nitin

School4seo
Índia
About 6 years usando a aplicação
12 de dezembro de 2017

I use it through the IOS app. It's very easy to use and very helpful!

Pitthu
Índia
Almost 6 years usando a aplicação
4 de outubro de 2017

I installed Jivo Chat a few weeks ago and it's fantastic. Super easy to plug and use. I can switch between PC and mobile seamlessly to chat to my customers. The support has also been great. Most of my chats end in a purchase which is obviously the goal so overall I am very happy with this app.

Alexandra X
Austrália
Over 5 years usando a aplicação
13 de maio de 2020

I'm using this app from their beginning. I'm more or less satisfied with the app, except few glitches every now and then. I would like to have more features in free version, so app can be more usable even for free users. Then I would definitely reconsider 5 stars.

Tamed Winds
Lituânia
Over 4 years usando a aplicação
Questão respondida por JivoChat 13 de maio de 2020

Thank you for your review! We are currently working hard on adding new features to both free and paid versions of our app. Hopefully, you'll enjoy our newest updates when we roll them out :)

2 de outubro de 2017

This is an outstanding live chat application. Installed easily with no issue, very intuitive to use and offers flexibility in how you will use it.
Customer engagement via our website has been terrific; customers have been able to readily get more information on particular instruments and accessories which has assisted them greatly in making informed purchasing decisions online, or has seen them come into the store to play an instrument for themselves.
Highly recommended!

Engadinemusic
Austrália
About 4 years usando a aplicação
Editado a 28 de fevereiro de 2019

I've had this app in place for over a year now and can say that it's a very well thought out app, easy to use and JivoChat has always been immediately available the few times I have had to reach out. The hardest thing for me (with being a 1-person business) is remembering to turn it on and off as I am constantly stepping away from my computer, but if you have a website environment where chat is beneficial, I wouldn't hesitate to go with JivoChat.

Favorlady
Estados Unidos
Over 3 years usando a aplicação
20 de fevereiro de 2019

Been using this for almost a year. Works well and we like being able to answer customer questions on the spot. Feel like it adds to the legitimacy of the site as well.

Be Green Bath and Body
Estados Unidos
About 3 years usando a aplicação
Questão respondida por JivoChat 12 de abril de 2019

Thank you for your feedback.

2 de outubro de 2020

I would love to give a shout out to Carlos, I was having a lot of issues getting this attached to my Shopify store. For some reason the plug-in didn't want to work and one of the customer service members even made a whole step by step video for me to install manually, but unfortunately it still did not help. Then when I went back for help I got Carlos (Que the angelic music) He took a look at my settings and it was just a little filter I had selected that was my issue. Everything was right in the world and the app was working perfectly. But then I thought I would do some clean up since I some how made multiple channels. I couldn't get it to work again. I reached out and got Carlos again!! He got me back up and running. I really love this add on to my Shopify store. Would highly recommend!! My favorite feature is that I can see when I have visitors in my store and what they are looking at so I can be proactive and reach out to my customer while on the site.

N.B.Oler
Estados Unidos
About 2 years usando a aplicação
Questão respondida por JivoChat 7 de novembro de 2022

Thank you so much for your review.
If you need any support, please do not hesitate in contacting our Customer Success's Team. We are here for you!

May the Jivo Be With You!

26 de agosto de 2020

Tried different chat apps on shopify, some didn't load, some were buggy. Jivo chat was like an allrounder. It has almost all the features i needed for both the mobile and the desktop versions. Luckily I found Divya from Jivo, she helped me ease into its features. Would recommend people to try it

Eduyush
Índia
Almost 2 years usando a aplicação
Questão respondida por JivoChat 7 de novembro de 2022

Heeey there! Many thanks for your review!
We wish you more sales and conversion with JivoChat from now on!

Be the Jivo with you!