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Tarkenna
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Luokituksen mukaan
The worst application I have ever seen. It completely crashed my site. Every time I call support it gets worse and worse. The menus move by themselves in the middle of the night without any intervention, and now my site is completely out of service. I really do not recommend it.
Update: even worse than expected, even after the application was removed, bugs persisted, subscription buttons appeared and were impossible to remove. So I had to put the site in maintenance, then hire a service provider to migrate the site to another theme to finally solve the problem. The repair is in progress, I'll let you imagine the cost.
Hi Le Secret - Skincare Store Owner,
We sincerely apologize for the issues you experienced and truly regret the frustration it caused. Our team has been actively investigating the problems with the subscription widget buttons, and we appreciate you reinstalling the app to allow us to resolve them.
Your feedback is extremely valuable in helping us improve, and we are committed to making things right.
Update:
We sincerely apologize for the issues you’ve encountered and understand how frustrating this experience has been for you. It was never our intention to cause disruptions to your store, and we truly regret the inconvenience.
Regarding the subscription button still appearing after uninstalling the app, our team is actively looking into this. Since your site is currently in maintenance mode, it’s difficult for us to investigate further. If there are any other issues persisting, we’d really appreciate any additional details you can share so we can work on a solution.
Again, we’re very sorry for the trouble this has caused and truly appreciate your feedback in helping us improve. If there’s anything we can do to assist, please don’t hesitate to reach out.
Top, merci Hana qui a traduit le widget très rapidement !
Prakash was really helpful and quick to respond. They help with the smallest things and show you demonstration picturs for visual learners lol.
Thank you for your review! We’re so glad Prakash could provide helpful and detailed support. We love making things easier for all types of learners, and we’re always here to assist you. 😊
Kind and quick support, thank you Hana <3
Thank you so much for your feedback! We’re happy Hana could provide such kind and quick support for you. We’re always here to help. ❤️
very helpful support, Hana helped me deactivate the one-time purchase in a short time.
We’re so glad Hana could help you quickly resolve the issue! Thank you for your feedback, and don’t hesitate to reach out if you need further assistance.
J'ai eu un souci avec l'application et Audrey et Andrew m'ont tout de suite apporté leur aide. Ils ont été réactifs et très efficaces ce qui a permis de résoudre immédiatement le problème.
Merci beaucoup pour votre commentaire ! Nous sommes ravis de savoir qu’Audrey et Andrew ont pu vous aider rapidement et efficacement. N'hésitez pas à nous contacter si vous avez besoin d'une assistance supplémentaire. Nous sommes toujours là pour vous !
Great app, has good features and does a fantastic job. Support is fast and helpful, thank you Sonny for helping me with getting set up!
Thank you for the wonderful review! We’re delighted to hear you’re enjoying the app’s features and functionality. We’ll pass along your kind words to Sonny, it’s great to know he made your setup process smooth. Let us know if you ever need further assistance!
Support was very good from staff, especially Hana she was very good in assisting me in any troubles I faced, thanks again!
Thank you for your kind words! We're thrilled to hear Hana provided such great assistance. Your feedback motivates us to keep delivering excellent support. Don’t hesitate to reach out if you need anything else!
excelente ayuda Hana
¡Muchas gracias por tus amables palabras! Nos aseguraremos de que Hana reciba tu mensaje. Si necesitas más ayuda, no dudes en escribirnos. 😊
Hana was absolutely amazing in helping me with my problem. She was incredibly friendly, patient, and focused, always making me feel supported. Her responses were quick, clear, and efficient, solving everything in no time. Hana truly goes above and beyond—she fully deserves 5 out of 5 stars. Highly recommended!
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our support. It's great to know Hana made you feel supported and solved everything efficiently. Your recommendation means so much to us! 😊⭐️
Easy to use. We received great support from Hana!
Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊
Excellent work
Thank you for your wonderful review ^^
Thank you Jasmine, very helpful!
Thank you for your wonderful feedback ^^
Simple et efficace, j'ai eu a faire à Liz pour un petit problème car tout était en anglais et elle m'a même aidé pour d'autres choses.
Application au top
Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que l'application vous satisfait et que notre support a pu vous aider. Nous sommes toujours là pour vous accompagner !