Joy Subscription App, COD Form

Joy Subscription App, COD Form

Avaliações (127)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 96% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
11 de novembro de 2024

I just started using this app and it seems like it will do exactly what I need. Setup was quick, customer service was great. But if I could make two suggestions: First it would be great to have a feature where you could make the subscriptions in draft mode so you can prep things in advance and release all at once. Second, to be able to do more than one product at a time would also make things a lot faster. However this is where customer service is great, they can take the one I did and copy it to all my other products. I just would like the option of getting it done on my own. Very helpful, looking forward to putting this app to use in my business. Thank You!

Bubbles Studs & Mud
Estados Unidos
Aproximadamente 8 horas usando a aplicação
Questão respondida por Joy Subscription (by Avada) 15 de novembro de 2024

Thank you for sharing your detailed feedback! We're thrilled to hear that the app is meeting your needs so far and that you had a great experience with our customer service. Your suggestions are incredibly valuable, and we’ll be sure to consider them as we continue improving the app.
We’re excited to support your business and can’t wait to see how Joy Subscriptions helps you grow!

21 de novembro de 2024

I just downloaded this app to my store to set up a recurring subscription product and it's good! It's free, built for Shopify, and user-friendly/intuitive. The customer service is great and Sonny was super helpful and polite.

There is some room for improvement: adding conditional logic for cancellation and pause rules would be nice. I would also love it if we could edit the verbiage ourselves and write custom policies without having to reach out to support. That being said, the support team is super helpful and responsive, so it's okay how it is for now.

Lolly & Pop by Toothpillow
Estados Unidos
Aproximadamente 2 horas usando a aplicação
Questão respondida por Joy Subscription (by Avada) 1 de dezembro de 2024

Thank you for your thoughtful feedback! We're so glad to hear you're enjoying the app and found it intuitive and user-friendly. Your suggestions for improvement are greatly appreciated—we’re always looking for ways to enhance the experience. It’s wonderful to know our support team has been helpful and responsive. Thanks for giving Joy Subscriptions a try! 😊

29 de novembro de 2024

Excellent customer service. Immediate response and able to fix things on the back end so I didn't have to code anything. Much better than the other app I was using in the past.

Dr. Tyna's Supplement Store
Estados Unidos
36 minutos usando a aplicação
Questão respondida por Joy Subscription (by Avada) 1 de dezembro de 2024

Thank you for your feedback! We're thrilled to hear you had such a great experience with our customer service and found it hassle-free. Glad to know we could make things easier for you! 😊

28 de setembro de 2024

Thank you Hana this app is good!

Rayglint HealthCare OnlineStore
Japão
3 meses usando a aplicação
Questão respondida por Joy Subscription (by Avada) 21 de outubro de 2024

Thank you for your feedback! We're glad to hear you're enjoying the app!

12 de novembro de 2024

They are very attentive and you can ask them all you need that they try to fix it for you. I really recomend!

Futura Cerealista
Brasil
Aproximadamente 2 horas usando a aplicação
Questão respondida por Joy Subscription (by Avada) 15 de novembro de 2024

Thank you for your feedback! We're so glad to hear that our team could assist you. Your recommendation is greatly appreciated!

3 de outubro de 2024

Thank you for your quick response and the precise adjustments to the language. Despite being a free service, the customer support feels like that of a premium service. I appreciate your help, Emily.

SYRS - シルズ
Coreia do Sul
21 dias usando a aplicação
Questão respondida por Joy Subscription (by Avada) 21 de outubro de 2024

Thank you for your kind words! We're so happy to hear that you’re enjoying the service and that our support team has made a positive impression. We’re always here to help, and we appreciate your feedback!

26 de novembro de 2024

Amazing support! Hana was super helpful and fixed the issue fast. <3

gurulifestyletribe
Suécia
24 minutos usando a aplicação
Questão respondida por Joy Subscription (by Avada) 1 de dezembro de 2024

Thank you for your kind words! We're so glad to hear the issue was resolved quickly and that you had a great experience with our support. We’re always here for you! ❤️😊

19 de novembro de 2024

Easy to use. We received great support from Hana!

One Another
Estados Unidos
40 minutos usando a aplicação
Questão respondida por Joy Subscription (by Avada) 1 de dezembro de 2024

Thank you for your feedback! We're happy to hear the app is easy to use and that you received great support. We’re here whenever you need us! 😊

18 de novembro de 2024

Awesome app. and great customer service! Hana was so easy to work with She installed everything super fast. The app works great. Easy. Highly recommend!

Kidskin
Estados Unidos
42 minutos usando a aplicação
Questão respondida por Joy Subscription (by Avada) 20 de novembro de 2024

Thank you for your kind words! We're thrilled to hear you're enjoying Joy Subscriptions and found the setup so easy. Your recommendation means a lot to us! 😊

15 de outubro de 2024

First time using this app for our Shopify store and it's so easy to setup. What's good thing about this app as well is their customer support. Big thanks to Tracy! She's so great.

Two Chefs Meal Prep
Reino Unido
2 dias usando a aplicação
Questão respondida por Joy Subscription (by Avada) 21 de outubro de 2024

Thank you so much for sharing your experience! We’re happy to hear that setting up Joy Subscriptions was a breeze for you. It’s great to know our support team was able to help out – we’re always here for you!