Joy Subscriptions App

Joy Subscriptions App

Avaliações (432)

Avaliação geral
5
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 6 de novembro de 2025

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

Evergreenmoon
Nova Zelândia
2 meses usando a aplicação
26 de março de 2025

The app is a bit underdeveloped and needs some extra features and some tinkering but the team makes it easier and less frustrating to navigate through it. Still it is very good and i still use it.
Incredible patience from all of them, especially Sonny and Charles. Thank you both for being so patient and understanding.

ÅH SNAX
Suécia
4 meses usando a aplicação
11 de março de 2025

So far I have very few complaints about this app, especially compared to the Shopify Subscriptions app. Currently there are a couple key features that I need for the service I use subscription apps for, mainly the ability for customers to choose their first billing date, and then the ability for customers to reschedule ALL future orders, and not just the next order for a subscription. The support team has told me they will be implementing those features sometime in the future, with a pretty quick response time to boot. Once these features are implemented, my 4 star will be changed to a 5 star.

I had another issue as well that was caused by a weird interaction with another app, I reported it and they pretty quickly fixed that issue as well.

Electronic R&R
Estados Unidos
14 dias usando a aplicação
15 de junho de 2025

They are very responsive. I was assisted by Charles and Hana today and both were helpful. Nice to get a response and not have to wait for an email. :)

Artisan Java Tea
Estados Unidos
3 dias usando a aplicação
2 de janeiro de 2025

Good Support and assistance, highly recommend!

Nauta Timepieces
Alemanha
28 dias usando a aplicação
Questão respondida por Joy Subscription 7 de janeiro de 2025

Thank you so much for your kind words! We’re thrilled to hear you had a great experience. If you need anything else, we’re here to help!

27 de fevereiro de 2025

For the moment we're installing this app to our webshop, we got some great help from Audrey in the process. Thank you Audrey.

Caffenation Specialty Coffee Roasters
Bélgica
13 dias usando a aplicação
3 de junho de 2025

So far no problems on setting it up, friendly and quick customer support. will see how it handles a subscription order once i get one.

Happy Earth Organic
Emirados Árabes Unidos
Aproximadamente 4 horas usando a aplicação
28 de fevereiro de 2025

Roast In Tours
França
4 dias usando a aplicação