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Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
Thank you so much for your wonderful review! We're excited to hear that you launched your new loyalty program with Joy and that Kevin was able to assist you with your technical questions.
We’re glad our customer service team has been quick to respond, and we truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out—we're always here to help!
Perfect solution ! Thank you Tiana and Raymond for fixing our issues. Reward program is very efficient !
Thank you so much for your kind words! We're thrilled to hear that Tiana and Raymond were able to resolve your issues and that you're finding the reward program efficient. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.
Hana's service is perfect.
Easy to set up, and AMAZING customer service. Highly recommend
I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.
Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.
If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!