Joy: Rewards & Loyalty Program , 1 531 arvostelua

I recently set up Joy: Loyalty & Rewards Program and had an outstanding support experience. Audrey, Jasmine, and Juliana were incredibly quick in addressing my setup issues, providing efficient and friendly assistance. Their 24/7 availability made the process seamless, and their expertise ensured a smooth setup. Joy's customer support team truly goes above and beyond, making them a top choice for anyone seeking a reliable loyalty and rewards program.

It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.

Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.

I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.

Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)

It´s a great App for the Rewards Points.
Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it.
Thank you.