Arvostelut (1 977)

Kokonaisarvio
4,9
Lukumäärä luokitustasoa kohden
  • 95 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
14. tammikuu 2025

App seems great so far and their support (shout out to Hanna) has been spectacular. Not able to give a proper review until I have used it for a while though.

My Lash Store
Australia
3 kuukautta sovelluksen käyttöä
18. joulukuu 2024

It's an excellent rewards application. It would be ideal to have the option to exclude customers from the program based on their tags, instead of doing it individually.

Fiestas by Nana, LLC
Yhdysvallat
Yli vuosi sovelluksen käyttöä
Joy Loyalty (by Avada) vastasi 20. joulukuu 2024

Hello there,

Thank you for your feedback and for sharing your thoughts about the Joy Loyalty app. We're thrilled to hear that you're finding it valuable for your rewards ...

24. joulukuu 2024

Hana was very helpful and prompt with assisting us! The team is always lives up to their reputation and it has been a good experience thus far

Think Batik
Singapore
6 kuukautta sovelluksen käyttöä
14. tammikuu 2025

Was struggling to get the judge.me to connect but thanks to Hana this was solved. Awesome support

VergeNerd
Yhdistynyt kuningaskunta
Noin kuukausi sovelluksen käyttöä
5. joulukuu 2024

The customer support is really fast and have helped me sort out issues almost immediately. Hana and her colleagues have been really helpful.

I have only dropped one-star because on the admin side of things the app is quite slow to load or save settings. Otherwise this would be a 5-star app.

Guards London
Yhdistynyt kuningaskunta
2 päivää sovelluksen käyttöä
29. lokakuu 2024

Still figuring out some features, but Tracy was really helpful and kind when I reached out for support

DiJore
Yhdysvallat
Vuosi sovelluksen käyttöä
24. syyskuu 2024

Apps work well and easy, unfortunately the e mail notification to inform the points expire is not working and we are waiting now for 1.5 yrs. It seems not to be apriorty.

The support chat function works really well,
Tania was really helpfull today changing the widget to the basic one again.

PSikhouvanjou
Alankomaat
Yli vuosi sovelluksen käyttöä
Joy Loyalty (by Avada) vastasi 25. syyskuu 2024

Thank you so much for your review and for acknowledging Tania's help! We're glad to hear that the app works well for you and that our support team could assist you promptly.

...
29. syyskuu 2024

The app is really nice and most of the times understandable. I have some smaller problems in the translation into german, but Tiana was very quick to get me on the right path.

One Stitch Beyond
Saksa
8 kuukautta sovelluksen käyttöä
Joy Loyalty (by Avada) vastasi 1. lokakuu 2024

Thank you for your review! We're happy to hear that you find the app helpful and that Tiana was able to assist you quickly. We appreciate your feedback regarding the German ...

2. syyskuu 2024

Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!)

Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.

Sound Homebrew Supply
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Joy Loyalty (by Avada) vastasi 4. syyskuu 2024

Thank you so much for the great review, Sound Homebrew Supply Team! We're thrilled to hear that you're enjoying the app and finding our customer service helpful, especially ...

4. syyskuu 2024

The app is simple to use and good for our strictly POS usage. It is not perfect as it seems more geared towards shopify stores that also use a website. Our business is strictly 'brick and mortar' so there are a lot of features we do not use. However the support is fantastic. We have worked with Lydia on a few different issues and she is always very helpful and patient!

Impressions Boutique & Gifts
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Joy Loyalty (by Avada) vastasi 8. syyskuu 2024

Thank you for your feedback! We're glad to hear that you're finding the app simple to use and that it's working well for your POS setup, even though some features may not be ...