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great support, very helpful, tiana was great
Thank you for the fantastic feedback! We're glad to hear that Tiana provided great support and was helpful. If you need anything else, we're always here to assist! 😊
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.
La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)
Grazie mille per la tua recensione! Siamo felici di sapere che l'app soddisfa le vostre esigenze e che Audrey è stata in grado di aiutarvi rapidamente a risolvere il problema.
Se hai bisogno di ulteriore assistenza, non esitare a contattarci. Siamo sempre qui per aiutarti!
very good , thank you Tiana for help!!
Thank you for your kind review! We're glad to hear that Tiana was able to assist you, and we're delighted you had a positive experience.
If you need any further help, don't hesitate to reach out. We're here for you!
Tiana was an amazing help!!
Service is very pleasant.
Hi Urban Go Prep Team,
Thank you for your feedback and for taking the time to review the Joy: Rewards & Loyalty Program app.
We’re glad to hear that you found our service pleasant. We strive to provide the best support possible and are always looking for ways to improve our app and service. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please let us know.
Thank you for your support, and we hope to continue serving you better.
Customer service agent Hana was very helpful when setting up my account
Thank you so much for your kind words! 😊
We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!
Tiana from the Customer Support team was really supportive and able to assist me with my problem. It has been a Joy using this product, looking forward to driving more customer base for our store
Amazing customer service! Good price.
Lydia & Nolan were super helpful getting some custom code set up in our site to have the app more optimised.
5/5