Recensioni (1.977)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
26 settembre 2024

I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.

Leo & Roxy Yarn Co.
Canada
24 giorni di utilizzo dell’app
Joy Loyalty (by Avada) ha risposto 1 ottobre 2024

Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue.

If you need any further assistance in the meantime, feel free to reach out.

Thank you again for your understanding!

30 giugno 2024

They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps

HairReve
Filippine
2 mesi di utilizzo dell’app
2 aprile 2024

This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier.

If you are looking for customer retention , Definitely you need this app.

Baagni
Emirati Arabi Uniti
4 mesi di utilizzo dell’app
10 aprile 2024

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.

melume-sandbox
Germania
8 mesi di utilizzo dell’app
7 agosto 2024

I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically

Pigment Squad
Australia
6 giorni di utilizzo dell’app
31 maggio 2024

I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!

Ma Nuit Blanche
Egitto
Circa 5 ore di utilizzo dell’app
22 maggio 2024

Lydia was able to resolve some issues with the app quickly. Greatly recommend!

ect.studio
Austria
7 giorni di utilizzo dell’app
10 luglio 2024

Great customer service! The team at Joy was very patient and helpful.

Waterdrop United Kingdom
Cina
2 giorni di utilizzo dell’app
10 aprile 2024

Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.

My Store
Messico
3 mesi di utilizzo dell’app
23 agosto 2024

Merci pour l'aide immédiate trouvée auprès de Hana via le chatter.
L'application répond pour le moment à mes besoins : programme de fidélité : récompenses + parrainage.

Gratuite (je démarre mon activité doucement) + en français ;)

Owen & Polette
Francia
30 minuti di utilizzo dell’app
Joy Loyalty (by Avada) ha risposto 5 settembre 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que Hana a pu vous aider rapidement et que l'application répond à vos besoins pour le programme de fidélité et le parrainage.

N'hésitez pas à nous contacter si vous avez d'autres questions ou si vous avez besoin d'aide supplémentaire. Nous sommes là pour vous soutenir dans le développement de votre activité.

Merci encore pour votre confiance et à bientôt !