Recensioni (1.780)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
3 aprile 2024

I highly recommend this app! It's very user-friendly, and I particularly appreciate the excellent customer service provided by Emily. She is incredibly helpful and kind. Thank you!

COZMOA
Stati Uniti
21 giorni di utilizzo dell’app
28 febbraio 2024

Initially, we loved this app. My customers were thrilled to have access to collecting points and redeeming them with coupons. After only a short period of time, my app stopped working completely. Customers no longer were collecting points and we could not target the cause. I contacted customer support via email- because there is no quick and easy access to support- and began the process to try to correct the issue. I start the process of correction and then am ghosted by all members. In which I then have to begin the process all over. I am paying for this service and unable to use it. My screen is completely blank so I cannot even cancel my subscription. I am extremely frustrated with this company and will never recommend. Over a month of trying to resolve and/or cancel this issue and no one has offered to complete the task of helping me, or even cancelling the subscription.
Do not get this app. They’re junk.

Good Grief Refillery
Stati Uniti
6 mesi di utilizzo dell’app
20 febbraio 2024

Apps easy to use and does everything we needed, the support from Audrey and all other staff has been very helpful and timely!

Millon Wines
Australia
7 mesi di utilizzo dell’app
16 ottobre 2024

Merci Hana pour votre aide.

Amour de Chanvre
Francia
Circa 22 ore di utilizzo dell’app
Joy Loyalty ha risposto 17 ottobre 2024

Merci beaucoup pour votre retour ! Nous sommes ravis d'apprendre que Hana vous a aidé. Si vous avez d'autres questions ou avez besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Bonne journée !

4 dicembre 2023

Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!

Vesta
Stati Uniti
Oltre un anno di utilizzo dell’app
27 marzo 2024

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

Refill Nation
Nuova Zelanda
6 mesi di utilizzo dell’app
10 dicembre 2023

Hana,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for the exceptional support you provided through Joy Loyalty App's customer service on Shopify app store.

Your professionalism, prompt responses, and willingness to go above and beyond to address my inquiries have truly made a positive impact on my experience with Joy Loyalty. Your expertise and dedication to resolving issues have not gone unnoticed, and I am truly grateful for the level of service you consistently deliver.

I feel fortunate to have interacted with you. Your commitment to ensuring customer satisfaction reflects positively on both Joy Loyalty App and Shopify.

Thank you once again, Hana from Avada Team, for your outstanding support. I appreciate your hard work and commendable customer service skills. I look forward to continued positive experiences with Joy Loyalty.

Wishing you continued success in all your endeavors.

Best regards,

EP

Self Tissus
Francia
4 mesi di utilizzo dell’app
6 febbraio 2024

I like this app. Very easy for work after Lydia from customr support helped me. She explained everything to me carefully and in detail. Whit pleasure, now I will use the new app in my store. Thank you so much, Lydia

EdelFaiZ
Regno Unito
7 mesi di utilizzo dell’app
6 febbraio 2024

I just downloaded the app today and I am loving it already. It was very simple to set up and I love the customization options. I had a little bit of a hiccup and Pamela was able to quickly help me resolve my issue.

The Lotus Label
Stati Uniti
2 mesi di utilizzo dell’app
1 febbraio 2024

Easy to setup, works great and integrate perfectly with little effort to our store. Big thank you to Hana for helping me with the setup, she was very friendly and eager to help. I would recommend this app without hesitation!

NORTHWOOD CO.
Canada
4 mesi di utilizzo dell’app