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The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.
This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use.
I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.
ester molto brava e gentile
Очень хорошее и полезное приложение. Просто установить и использовать. Служба поддержки очень быстро реагирует и помогает. У меня установлено три приложения от AVADA. Очень приятно, что такие классные приложения ещё и бесплатные. Супер!!!
Hello,
Thank you for leaving your feedback for our app. We are happy to assist you and hope to hear more good news from you soon!
Best regards,
Daisy
I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.
I've been using this for about 2 years. Great app for a loyalty rewards program. Hana and Tracy were very helpful when I needed some support. thank you!
Amazing App! Fast support! Thanks to Marcus for the help. I think it's the best app for loyalty. The setup process is simple and clean.
Had a small issue and Hanna solved the problem very quickly.
Very happy great customer service
Thank you
A fantastic app, great work guys.
Love it. I am able to reward my customers and give them motivation to keep coming back. Customer service is also great!