Joy: Rewards & Loyalty Program

I have been searching for the most user-friendly reward program to port over from my old website. Before settled with Joy, I tried another 2 apps only to discover there are so many limitations. Not only Joy has been able to meet my needs, their support team is great! A big shoutout to Abby who is always there to answer my questions promptly. Thank you! Reserving one more star as I have yet to test the app for a longer time. Shall come back to review it after 3 months.

It's fast and easy to setup and the customer service was great, thanks to Juliana who helped me throughout the process.

Great customer service. Thanks!

Easy to install and when i had a slight issue Emily was fast, responsive and solved it for me in minutes! looking forward to observing how my customer base interact with the loyalty program. Thanks so much

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!

Outstanding Customer Support: ⭐⭐⭐⭐⭐

While the app's customization options are impressive, it's the customer support provided by Abby that truly sets Joy for Shopify apart. Abby went above and beyond to assist me in setting up the loyalty program and resolving any queries I had along the way. Her responsiveness, patience, and expertise ensured that the app seamlessly integrated into my store without a hitch. Knowing that help is just an email or chat away is a reassuring aspect of using Joy for Shopify.

Enhanced Customer Loyalty: ⭐⭐⭐⭐⭐

Joy for Shopify's loyalty and rewards program has had a noticeable impact on my customer retention rates. The ability to reward my customers for their loyalty and incentivize repeat purchases has led to increased customer engagement and a growing sense of community around my brand. The program's tracking and reporting features have also been instrumental in gauging its effectiveness, allowing me to refine and optimize my approach continually.

In conclusion, Joy for Shopify is an app that lives up to its name. It brings joy to both the store owner and the customers. The customizability, user-friendly interface, and outstanding customer support are a winning combination. If you're looking to boost customer loyalty and satisfaction while providing a personalized shopping experience, Joy for Shopify is the way to go. I highly recommend it to all Shopify store owners.

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good