Joy: Rewards & Loyalty Program

Great support from Hana to adjust the app and the points balances. Very responsive support and great communication. We will be trialling the app but so far its been easy to setup and has powerful customisations to amend the look and feel and the points structure to suit our needs. So far so good

We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz

Tiana and Anivia helped us quickly and solved the problem!! Thank you so much!!

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

The customer service provided by team is top of the time. Most of my interaction was with Liz and Emily. There is a lot of options to customise.

Very reactive support, Thanks to Liz who helped me a lot

Great service and response time. Has a page with with instructions for any issue you may have.

I have been searching for the most user-friendly reward program to port over from my old website. Before settled with Joy, I tried another 2 apps only to discover there are so many limitations. Not only Joy has been able to meet my needs, their support team is great! A big shoutout to Abby who is always there to answer my questions promptly. Thank you! Reserving one more star as I have yet to test the app for a longer time. Shall come back to review it after 3 months.

All the features are great! My guests will love them! What makes it a really amazing app is Hana with customer support! She took care of everything for me! Even the things I didn't know I needed!

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!