Recensioni (1.812)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
30 settembre 2024

It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.

EXSENS-USA.com
Stati Uniti
9 mesi di utilizzo dell’app
Joy Loyalty ha risposto 1 ottobre 2024

Thank you for your wonderful review! We're thrilled to hear that you had a great experience and that Hana was incredibly helpful in ensuring a seamless integration for your company.

If you need any further assistance, feel free to reach out. We’re always here to help!

12 settembre 2024

Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.)

What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon.

Their support team is quick and great.

FKSP
Stati Uniti
14 giorni di utilizzo dell’app
Joy Loyalty ha risposto 18 settembre 2024

Thank you for the detailed feedback! We’re glad to hear that the setup was straightforward for you and that you were able to customize the loyalty page to fit your needs with your coding skills. It’s great to know that the free tier provided substantial features and that you’re planning to upgrade to the second tier.

We’re also thrilled that you’ve had a positive experience with our support team. If you need any further assistance or have questions about the upgrade, don’t hesitate to reach out. We’re here to help!

11 novembre 2024

It's a great option, Abby from the Support Team was awesome!

Gamerpoint.com.mx
Messico
Oltre un anno di utilizzo dell’app
18 ottobre 2024

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Warsan
India
8 mesi di utilizzo dell’app
Joy Loyalty ha risposto 23 ottobre 2024

Thank you so much for your feedback! We’re glad to hear you find the app’s features useful, and we truly appreciate your shout-out to Hana for her support. We understand that pricing is an important consideration, and we’ll keep your thoughts in mind as we continue to improve the app and offer value. If there’s anything else we can assist you with, feel free to reach out!

25 agosto 2024

easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.

8storeytree
Singapore
6 mesi di utilizzo dell’app
Joy Loyalty ha risposto 5 settembre 2024

Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs.

Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.

26 ottobre 2024

thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!

Charmaly
Italia
3 giorni di utilizzo dell’app
Joy Loyalty ha risposto 27 ottobre 2024

Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it offers. We're confident that these tools will help you retain your customers effectively. If you have any questions or need further assistance, feel free to reach out. Wishing you lots of success with your orders, and we hope you enjoy all the benefits of the paid plan when the time comes!

16 novembre 2024

So far so good. Needed assistance setting up the loyalty page and Hana was quick and efficient.

ShadowCrafts Studio
Stati Uniti
7 mesi di utilizzo dell’app
10 settembre 2024

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

UniKeys
Canada
11 mesi di utilizzo dell’app
Joy Loyalty ha risposto 12 settembre 2024

Thank you so much for your wonderful review! 😊

We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!

If you have any more questions or need further assistance, don’t hesitate to reach out.

10 ottobre 2024

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Schuhbidu24
Germania
9 mesi di utilizzo dell’app
Joy Loyalty ha risposto 17 ottobre 2024

Thank you for your kind words! We're thrilled to hear that you find our service to be great value and that our support team has been helpful and accessible. Your satisfaction is our priority, and we appreciate your support! If you need anything else, feel free to reach out anytime.

10 ottobre 2024

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

TasteBudds.
Malaysia
6 mesi di utilizzo dell’app
Joy Loyalty ha risposto 17 ottobre 2024

Thank you so much for your wonderful review! We're thrilled to hear that Audrey and Maison provided you with exceptional support, whether you were on the free plan or the pro plan. It's great to know you found their assistance responsive and helpful. Your feedback is invaluable, and we're glad to be a part of your e-commerce journey. If you have any more questions or need further assistance, feel free to reach out anytime!