Recensioni (1.977)

Valutazione complessiva
4,9
Numero di recensioni per livello
  • Il 95% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 1% delle recensioni ha 1 stelle
1 dicembre 2024

I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.

I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.

Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.

Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!

Happybido
Italia
2 mesi di utilizzo dell’app
8 dicembre 2024

Awesome app and has plenty of functionality on the free plan for new businesses getting started. Amazing, quick support from Audrey when I got stuck configuring a widget too.

Feliks Skincare
Australia
Circa un mese di utilizzo dell’app
30 dicembre 2024

Functions as advertised, easy to use UX, VERY quick and helpful customer support chat that goes straight to a real support team member.

icecreamsource
Stati Uniti
Circa un anno di utilizzo dell’app
19 gennaio 2025

customer service is the best. i was reached out by Hana and she helped a lot and she's very friendly

American Center Outlet
Libano
3 mesi di utilizzo dell’app
27 gennaio 2025

Great so far, had an issue with reviews but Tracy helped me fix it

Alpine Products
Stati Uniti
28 giorni di utilizzo dell’app
4 gennaio 2025

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
Australia
8 giorni di utilizzo dell’app
20 gennaio 2025

This is a great app! And the customer service is excellent. If you run into any problems, they're right there to help!

A Lady's Accessories Boutique
Stati Uniti
22 giorni di utilizzo dell’app
29 novembre 2024

This is such a versatile app with many features and easy customisation. Their support is amazing as well.

Myer Street Fashion
Australia
Oltre un anno di utilizzo dell’app
7 dicembre 2024

By far the most reliable and user-friendly rewards program on Shopify. Every time I've reached out for support they responded quickly and solved my issue. Jasmine quickly added a feature I was missing and was very helpful. Can't beat this app for the price.

DR. HOODOO®
Stati Uniti
16 giorni di utilizzo dell’app
2 febbraio 2025

Customer Service was great. Quick and responsive. Solved my issues and got me going in the right direction!

Be a Betty
Stati Uniti
Circa un mese di utilizzo dell’app