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The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.
The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.
If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.
We recently encountered a technical issue with the app, and I must say, the support I received was exceptional. Linda, from the customer support team, was incredibly helpful and efficient. She responded promptly to my query and resolved the issue quickly.
Wow! I can't stop raving about the Joy: Loyalty Program Shopify app! It's been a game-changer for our business. Not only does it work seamlessly, but it's also incredibly user-friendly.
I have to give a huge shoutout to Tiana and Anivia from the Joy tech team. Their support has been invaluable in helping us set up and optimize our loyalty program. Whenever we've had questions or needed assistance, they've been there with prompt and friendly support, guiding us every step of the way. Their expertise and dedication have truly made a difference for our business, and we couldn't be more grateful.
He is very helpful and patient I really appreciate the service thank you God bless
Emily was very helpful and super quick to solve my problem. Thank you
Tiana was an amazing help!!
I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically
very good experience. Especially there customer support person Judy helped a lot !
Tiana was awesome! Very friendly and efficient. Thank you :)
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.