Joy: ロイヤルティプログラム, ポイントアプリ

Joy: ロイヤルティプログラム, ポイントアプリ

レビュー (1,898)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月3日

love it, easier to use and better for me to start with than the other app I was using at first which left me a bit overwhelmed. Their customer service is amazing! I was talking to Damian whenever I had a question and he answered immediately and helped me out with everything. Recommend to everyone! :)

Imaginedprints
ベルギー
アプリの使用期間:約3時間
2024年11月30日

Hana was a great help, definitely recommend this app, I was searching for an good app for over an hour and came across this, great customer service

My Store
シンガポール
アプリの使用期間:約15時間
2024年12月11日

Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!

Fullers Shop
アメリカ合衆国
アプリの使用期間:1日
2024年9月5日

Having previously used another loyalty program a year or so ago - until it priced itself out of our reach - I knew exactly what we wanted, and when it came down to features for the cost, 'Joy' was a clear winner for us.

There are plenty of options to tailor a rewards program to your liking and to get the design just right for your site. There's an easy-to-follow step-by-step process and plenty of documentation to help you set it up. But, if you prefer to have it done for you, support will happily do that. I preferred to try to do it alone, but there was just one element I couldn't get to work on, and finally I had to contact support. Kevin was brilliant, he completely understood what I was trying to do and came up with a fix in next to no time.

In conclusion, I couldn't be happier with this app and the support I received.

Diecast Model Centre
イギリス
アプリの使用期間:2日
Joy Loyalty (by Avada)が返信しました 2024年9月8日

Thank you so much for your thoughtful review! We're thrilled to hear that Joy has been the right fit for your loyalty program needs, especially after your experience with other apps. It’s great to know you found the customization options and setup process user-friendly. We're also glad Kevin could assist you with the final piece, ensuring everything worked perfectly for your store.

If you ever need any further assistance or have more ideas to enhance your loyalty program, don't hesitate to reach out. We're always here to help!

2024年9月6日

I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.

Dinner Lady
イギリス
アプリの使用期間:6ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月8日

Thank you for sharing your experience! We're delighted to hear that Lydia was able to assist you with implementing the features you needed. It's great to know that her patience and support made a positive impact, and we're glad you're happy with the outcome.

If you need any further help or have more questions, don't hesitate to reach out. We're always here to assist!

2024年9月26日

I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.

Leo & Roxy Yarn Co.
カナダ
アプリの使用期間:24日
Joy Loyalty (by Avada)が返信しました 2024年10月1日

Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue.

If you need any further assistance in the meantime, feel free to reach out.

Thank you again for your understanding!

2024年10月6日

Good customer support. Nice made Loyality program!

My Store
フィンランド
アプリの使用期間:約1ヶ月
Joy Loyalty (by Avada)が返信しました 2024年10月7日

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!

2024年9月13日

Excellent & quick service from Tiana!

Sincerely Valentine
ベルギー
アプリの使用期間:1年以上
Joy Loyalty (by Avada)が返信しました 2024年9月18日

Thank you for your kind review! We're thrilled to hear that Tiana provided you with excellent and quick service. If you need any further assistance, feel free to reach out—our team is always here to help!

2024年11月5日

Alyssa is really nice and patience, thanks for her kind help

LaLuneDuCiel
中華人民共和国香港特別行政区
アプリの使用期間:4日
2024年12月17日

Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.

Aqara LLC
アメリカ合衆国
アプリの使用期間:約23時間