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Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience. Your support means a lot to us, and we're here to help if you need anything else. Enjoy using our app!
Thank you for the fantastic 5-star review! If you ever have any questions or need assistance, feel free to reach out. We appreciate your support!
This app is best for my store to bring customer easily with small easy steps. And Liz is the best in customer care helps me where my app can do best perform. Liz Awesome Service.
Outstanding Customer Support:
While the app's customization options are impressive, it's the customer support provided by Abby that truly sets Joy for Shopify apart. Abby went above and beyond to assist me in setting up the loyalty program and resolving any queries I had along the way. Her responsiveness, patience, and expertise ensured that the app seamlessly integrated into my store without a hitch. Knowing that help is just an email or chat away is a reassuring aspect of using Joy for Shopify.
Enhanced Customer Loyalty:
Joy for Shopify's loyalty and rewards program has had a noticeable impact on my customer retention rates. The ability to reward my customers for their loyalty and incentivize repeat purchases has led to increased customer engagement and a growing sense of community around my brand. The program's tracking and reporting features have also been instrumental in gauging its effectiveness, allowing me to refine and optimize my approach continually.
In conclusion, Joy for Shopify is an app that lives up to its name. It brings joy to both the store owner and the customers. The customizability, user-friendly interface, and outstanding customer support are a winning combination. If you're looking to boost customer loyalty and satisfaction while providing a personalized shopping experience, Joy for Shopify is the way to go. I highly recommend it to all Shopify store owners.
We're just getting started with the app, but I believe it will work well. Great and fast support from Hana. Thank you
Abby was able to help me and my client with the issues we are having on our store. Thanks to her and the rest of the team. We appreciate
thank so you much for help best Sonny
fully functional app and very sweet customer service.
Hana
Was struggling to get the judge.me to connect but thanks to Hana this was solved. Awesome support
gentili e veloci!
I am actually very surprised with the swift attention and care to my issues and requests I had regarding custom coding preferences to match the aesthetic of my website. Sonny was very attentive and helpful in helping me on customizing my referral page. I am very impressed with the customer service.
Love the app so far! Hana was great!
Had great experience so far. Seems to have great features in free plan compared to other loyalty apps. Great support from Audrey and Andrew.
Hi THE EUPHORIKA,
Thank you for your wonderful feedback! We're thrilled you're finding value in our free plan features compared to other loyalty apps. I'll make sure both Audrey and Andrew know their support was appreciated. We're committed to providing great options at every plan level and look forward to continuing to support your UK business!
Warm regards,
The Joy Loyalty Team
Great Service Thanks to Audrey helped me set up a banner 10/10 Thanks!!!
Hana was wonderful in satisfying my requests in some customization. Awesome job!!!
Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!
The app is wonderful as a basic means for managing a rewards and loyalty program. However there documentation is lacking and their support is horrible. I have yet to receive help with issues I have managing simple functions within it. So, if you download this app, be prepared to figure it out on your own - you'll get no help from their support team.
Dear Balm Valley Co's Store Owner,
Thank you for your feedback. We apologize for the issues you've encountered and appreciate your insights, which help us improve our services.
Documentation: We acknowledge that our documentation needs improvement. We are currently reviewing our guides and adding FAQs to address common questions, including those you've raised. We will update you on our progress.
Support: We apologize for the lack of detailed explanations and the inconvenience it has caused. We are enhancing our training programs to ensure our support team can provide more comprehensive and detailed assistance in the future. Our goal is to improve your experience and ensure that you receive the help you need promptly.
We understand you might still have questions about the tier system or Pro features. To better assist you, please feel free to reach out via live chat at your convenience.
Additionally, we've sent you a follow-up email, we look forward to your response.
Thank you for your patience and understanding. We are committed to improving your experience with our program.
Best regards,
Joy Support Team
I had some things that I wanted to make changes and Hana was there, helping me a lot! I'm sincerely satisfied with her assistance.
This is by far the best rewards app have seen here. Tried a whole bunch of the rest and they seemed to offer minimal cutomizations and settings, as for Joy Rewards, you are offered a whole lot of settings to toggle and switch depending on your liking. Not forgetting the support, its top notch. Wanted some custom integration and when I reached out to the team, Damian for the support and Raymond for the technical issues helped a lot in figuring out the problem and getting a solution. Am so grateful, thanks Joy Loyalty team.
Hana was very helpful with my request. Thank you!
I really enjoy it
Je suis entrain d'installer l'application, Hana est adorable et m'aide à tout configurer, j'espere que je serais satisfaite de cette application
Super vraiment parfait merci à Audrey !! :)
got help right away
Great app and support. Thank you!
Amazing App and Support
The Avada Loyalty Program on Shopify is a powerful tool for boosting customer retention with customizable rewards, referral options, and VIP memberships.
Thanks to Hana for her exceptional support in making the setup easy and effective!
I was impressed by their commitment to going the extra mile to assist you with setting up your profile. They have a strong commitment to customer satisfaction and success. Their application is very easy to use.
Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.
Thank you for your help again, Sonny.
Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊
As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)
Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊
thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!
Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it offers. We're confident that these tools will help you retain your customers effectively. If you have any questions or need further assistance, feel free to reach out. Wishing you lots of success with your orders, and we hope you enjoy all the benefits of the paid plan when the time comes!
I had an excellent experience using the app, and the support I received was top-notch. Audrey, in particular, was incredibly helpful and provided quick responses to all my questions. Thanks to her assistance, I was able to integrate the app seamlessly and start using it without any issues. I’m very grateful for her support, and I would definitely recommend this app to others!
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with the app and that Audrey was able to assist you so effectively. It's great to know that the integration process was smooth, and your kind words mean a lot to us. If you ever need further assistance, feel free to reach out. We appreciate your recommendation and look forward to continuing to support your success!
Merci à Hana pour ses conseils !
Merci beaucoup pour votre retour ! Nous sommes ravis que les conseils d'Hana vous aient été utiles. N’hésitez pas à nous contacter si vous avez d'autres questions, nous sommes toujours là pour vous aider !
Good customer support. Nice made Loyality program!
Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!
Application efficace et un service compétent et rapide (big up a Audrey)
Merci beaucoup pour votre retour positif et pour avoir pris le temps de partager votre expérience avec nous ! Nous sommes ravis d'apprendre que vous trouvez notre application efficace et notre service rapide et compétent. Audrey sera ravie de savoir qu’elle a pu vous aider !
N’hésitez pas à nous contacter si vous avez besoin de plus d’assistance. Nous sommes là pour vous aider !
Excellent support on all 3 of the apps from this company, chat is very fast and the apps excellent value!
Allowing cooperation within the admin has been very fast and professional, Nolan one of the support guys took little more than 2 hours to implement an edit to our theme once we asked him.
Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you’ve had an excellent experience with all three of our apps and found our support team, especially Nolan, fast and professional. We always aim to provide prompt and effective assistance, and it’s great to know that Nolan was able to quickly implement the changes you needed.
If there’s anything else we can help with, don’t hesitate to reach out!
Easy API based App integration. It works.
Thank you for your concise and positive review! We're glad to hear that you found our app easy to integrate and that it’s working well for you.
If you have any questions or need further assistance, please don’t hesitate to reach out. We're here to help!
Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions.
5/5
Thank you for your fantastic feedback! We’re thrilled to hear that Hana provided you with excellent support during the installation process and was able to answer all of your questions quickly. We’ll be sure to share your kind words with her!
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Since I'm new to the app I cannot speak to it's function yet - however if the app is as good as the customer service I got from HANA I expect great things. Usually when service is that good then everything else is too so I look forward to a long and prosperous relationship with Joy Loyalty
Thank you so much for your kind words! We're excited to have you on board and thrilled to hear that Hana provided such great service. We strive to ensure our app matches the quality of our support, so we’re confident you'll have a fantastic experience with Joy Loyalty. We're looking forward to a long and successful partnership with you. If you ever need any assistance, we’re always here to help!
I am very happy and thankful to Hana for providing such great support. I’m not very well versed in these things and she was patient and helpful in my needs. I’ve used other apps before but I love Joy because it is easy to work with and the support is phenomenal
Thank you so much for your kind words! We're thrilled to hear that Hana provided the support you needed and made the process easier for you. It’s great to know that you find Joy easy to work with and that our support has made a difference. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!
Absolutely fantastic experience with Hana from the support team! From the moment I reached out, she was incredibly attentive and knowledgeable. Hana took the time to understand my concerns and provided clear, effective solutions. Her friendly demeanor made the entire process stress-free. It’s rare to find such dedicated support staff. I truly appreciate her help and would highly recommend her to anyone in need of assistance. Five stars well deserved!
Thank you so much for the glowing review! We’re thrilled to hear that you had such a fantastic experience with Hana. It’s wonderful to know she was attentive, knowledgeable, and made the process stress-free for you. We’re incredibly proud of our support team, and we’re so happy to hear that Hana provided the five-star service you deserve. If you ever need anything else, we’re here to help!
Audrey has been very responsive and helpful. She seemed very knowledgable and patient.
Thank you for your kind feedback! We’re delighted to hear that Audrey was responsive, helpful, and provided knowledgeable support. We strive to offer the best experience for our customers, and it’s great to know Audrey met your expectations.
If you need any further assistance, feel free to reach out anytime!
Audery
Thank you for your positive feedback! We're glad to hear that Audrey provided excellent support and that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, please feel free to reach out. We're here to help!
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊
Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.
Thank you for your wonderful feedback!
We’re thrilled to hear that Hana made the setup process easy for you. If you have any more questions or need further assistance, feel free to reach out. We’re always here to help!
great app and the asistent tiana was great and helped me in everything i needed
Thank you for your kind words! We're thrilled to hear that you're enjoying the app and that Tiana was able to assist you with everything you needed. If you have any more questions or need further help, don't hesitate to reach out. We're here to support you!
Service is very pleasant.
Hi Urban Go Prep Team,
Thank you for your feedback and for taking the time to review the Joy: Rewards & Loyalty Program app.
We’re glad to hear that you found our service pleasant. We strive to provide the best support possible and are always looking for ways to improve our app and service. If you have any specific suggestions or if there's anything more we can do to enhance your experience, please let us know.
Thank you for your support, and we hope to continue serving you better.
Lydia was very helpful and made the process quick and easy.
Thank you for your kind words! We're thrilled to hear that Lydia was able to make the process quick and easy for you. If you need any further assistance or have additional questions, feel free to reach out.
Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.
Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.
We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.
amazing customer and great app. Been using it for a while, very pleased
Very good support from Tiana and Doris