レビュー (1,488)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月24日

So far so good! Little bit of a learning curve, but the support team has been absolutely wonderful. It's 2AM where I am, and Damian was quick to respond and answer my questions. I feel confident that we made the right choice with Joy.

Tasha's Top Frames
カナダ
アプリの使用期間:8日
2025年1月2日

I absolutely love this app! It’s user-friendly, packed with useful features, and works seamlessly. What impressed me the most is the exceptional customer support. The team is always ready to assist, and I want to give a special shoutout to Hana, who went above and beyond to help me with my queries. Her expertise and patience made the whole experience even better. Highly recommend this app to ...

Jodaro.com
アメリカ合衆国
アプリの使用期間:約1時間
2024年10月26日

thanks to Hana who helped me improve my experience with this app that has many features and I'm sure it will help me to retain my customers! Fast and effective assistance, thank you! I hope to receive enough orders to do the paid plan to use all the features!

Charmaly
イタリア
アプリの使用期間:3日
Joy Loyalty (by Avada)が返信しました 2024年10月27日

Thank you for your fantastic review! We’re delighted to hear that Hana was able to enhance your experience with our app and that you’re excited about the many features it ...

2025年1月2日

The app is very easy to use and intuitive. The support and help with installation from Hana was amazing, she proceeded with the onboarding and setting up all the setting for me without having to do anything. Looking forward to see the full potential of the app.

Neo-Derm
イギリス
アプリの使用期間:約3時間
2024年8月26日

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
アメリカ合衆国
アプリの使用期間:22日
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a ...

2024年11月25日

I totally LOVE Joy Rewards & Loyalty Program!!! It has all the features and integrations with other apps that I want. The customer support are really proactive (Audrey and Doris did a fantastic job helping me setting up the app). So far I don't have any complaints, and will definitely continue using Joy as my default solution for rewards and loyalty feature.

Claura
中華人民共和国香港特別行政区
アプリの使用期間:3日
編集日:2024年12月19日

Hello Team,

I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?

Looking forward to hearing your response on this.

Update- The ...

Robocraze
インド
アプリの使用期間:1年以上
Joy Loyalty (by Avada)が返信しました 2024年11月21日

Hi there,

This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification ...

2025年1月20日

Joy, the loyalty app, has been a fantastic addition to our business! Their customer support is outstanding, and Hana, in particular, went above and beyond to assist me. Highly recommend!

Canine India
インド
アプリの使用期間:約1ヶ月
Joy Loyalty (by Avada)が返信しました 2025年3月19日

Hi Canine India,

Thank you for your wonderful review! We're thrilled to hear Joy has been a fantastic addition to your business. I'll make sure Hana knows how much you ...

2025年4月24日

Fast and quick. Very helpful and friendly!

Haus Of Mix
アメリカ合衆国
アプリの使用期間:約13時間
2025年1月4日

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
オーストラリア
アプリの使用期間:8日
Joy Loyalty (by Avada)が返信しました 2025年3月19日

Hi Salty Days,

Thank you for your wonderful feedback! I'll make sure Audrey knows how much you appreciated her going the extra mile to check your system settings. We're ...