レビュー (1,982)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月12日

Amazing App and Support

BabaShopis
イギリス
アプリの使用期間:15日
2024年9月11日

Great and fast support from Lydia. Had a question about some customization and she helped me instantly.

Retra Nutrition
ベルギー
アプリの使用期間:8ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月12日

Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊

2024年9月5日

Fantastic apps, in just a few minutes from installation and already live online, customer support always available and sweet with customers, the operator Tracy is a guarantee, she was able to listen and fulfill my requests in a few minutes

A thousand thanks

Armando

bigeshop
イタリア
アプリの使用期間:4ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月8日

Thank you so much, Armando, for your wonderful feedback! We're thrilled to hear that you're enjoying our apps and that they were up and running in just a few minutes. It’s fantastic to know that Tracy provided you with excellent support and was able to address your requests quickly.

If you need further assistance or have any questions, feel free to reach out anytime. We truly appreciate your kind words!

2024年9月10日

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

UniKeys
カナダ
アプリの使用期間:11ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月12日

Thank you so much for your wonderful review! 😊

We're thrilled to hear that Audrey was able to assist you quickly and effectively with your theme issue. Our team is always here to provide speedy and helpful support whenever you need it!

If you have any more questions or need further assistance, don’t hesitate to reach out.

2024年9月23日

Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.

OFF THE LINE PERFORMANCE
アメリカ合衆国
アプリの使用期間:4ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月25日

Thank you for your wonderful review! We're glad to hear the setup was easy and that our team, especially Lydia and William, could assist you quickly. We're always here to help, so feel free to reach out if you need anything else!

2024年9月2日

Overall great app. Customer service is quick, responsive and personable (thanks, Prakash!)

Sometimes the POS integration is a bit buggy, but Shopify makes so many updates I imagine it's hard to keep things running smoothly. Love their new analytics, it seems like this team is working very hard to expand the app's capabilities.

Sound Homebrew Supply
アメリカ合衆国
アプリの使用期間:10ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月4日

Thank you so much for the great review, Sound Homebrew Supply Team! We're thrilled to hear that you're enjoying the app and finding our customer service helpful, especially with Prakash's support!

We appreciate your understanding regarding the POS integration. As you mentioned, with Shopify's frequent updates, we are constantly working to ensure everything runs smoothly. We're glad you love the new analytics, and rest assured, our team is continuously working to expand the app’s capabilities even further.

If you ever run into any issues, feel free to reach out. Thanks again for your support!

2024年10月23日

Great features. Prompt response, friendly and knowledgeable support. Special thanks to Hana.

Nefro Glow
エジプト
アプリの使用期間:7日
Joy Loyalty (by Avada)が返信しました 2024年10月27日

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the features and that our support team, especially Hana, could assist you promptly and effectively. We’re here anytime you need further help—thanks for being part of our community!

2025年1月30日

Sonny was amazing in responding to my inquiries.

VEL DE REIS
マルタ
アプリの使用期間:約2時間
2024年8月26日

Wonderful experience from start to finish! The customer support is phenomenal!! The app is so powerful and has so many feature that will help us grow our existing business and get new business! We can't say thank you enough!!

Laos To Your House, Inc.
アメリカ合衆国
アプリの使用期間:5ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had a fantastic experience with our app and support team.

Your enthusiasm and support mean a lot to us. If you ever need further assistance or have any questions, don’t hesitate to reach out. We're here to help you succeed!

Thank you once again for your kind words and for being a valued customer.

2024年9月4日

The app is simple to use and good for our strictly POS usage. It is not perfect as it seems more geared towards shopify stores that also use a website. Our business is strictly 'brick and mortar' so there are a lot of features we do not use. However the support is fantastic. We have worked with Lydia on a few different issues and she is always very helpful and patient!

Impressions Boutique & Gifts
アメリカ合衆国
アプリの使用期間:6ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月8日

Thank you for your feedback! We're glad to hear that you're finding the app simple to use and that it's working well for your POS setup, even though some features may not be as relevant for a brick-and-mortar business. Your point about the app being more tailored for Shopify stores with websites is valuable, and we'll continue to improve based on feedback like yours.

We're especially happy to hear that Lydia has been so helpful and patient in resolving your issues. If there's anything else you'd like assistance with or any features you'd like to see more tailored to your business, feel free to reach out anytime!