Joy: ロイヤルティプログラム, ポイントアプリ

Joy: ロイヤルティプログラム, ポイントアプリ

レビュー (1,910)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年7月21日

Adds value to my store and my customer experience. Like the features.

vũv Watches
アメリカ合衆国
アプリの使用期間:約2年
2024年7月24日

Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.

HalalGlam
カナダ
アプリの使用期間:約1ヶ月
2024年9月21日

Great app and super fast assistance! Great team

Yummy Beauty
イタリア
アプリの使用期間:約15時間
Joy Loyalty (by Avada)が返信しました 2024年9月25日

Thank you for the fantastic review! We’re thrilled to hear you’re enjoying the app and that our team was able to assist you quickly. Your support means a lot to us! If you need anything else, don’t hesitate to reach out.

2024年6月27日

Joy helping center/supporter help me to clear all of my questions. They provide the information on the point. I appreciate that all of the problems were solved immediately.

On the other hand, Some features on the Loyalty page are still not available such as Comparing the Perks regarding the VIP tier.

Proove.club
タイ
アプリの使用期間:3ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you for your feedback and for appreciating our support team’s assistance. We’re glad to hear that your questions were addressed and resolved promptly.

Regarding the features on the Loyalty page, specifically the ability to compare perks for VIP tiers, we understand this is an important aspect for you. We’re continuously working to improve our app and add new features. Your feedback helps us prioritize future updates.

If there’s anything else we can assist you with or if you have more suggestions, please let us know. We’re here to help and ensure you have the best experience possible.

2024年12月21日

Die Kundenbetreuung ist einfach Super. Ich bekomme sofort Antworten und meine Probleme werden sofort gelöst. Ist wirklich eine Super APP, die ich wärmstens empfählen kann. Danke!

ellashaarshop.de
ドイツ
アプリの使用期間:約4時間
2024年8月26日

quick response and keen to help.

Shary Australia
オーストラリア
アプリの使用期間:3ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you for your kind words! We're glad to hear that our team was quick to respond and helpful.

If you need any further assistance or have any questions, feel free to reach out. We’re always here to help!

2025年1月6日

We recently transitioned to Joy Rewards & Loyalty Program as part of our website update, and Audrey was instrumental in making the process seamless. She went above and beyond to ensure our data was accurately integrated from our old website, making what could have been a stressful task much easier.

We couldn’t recommend them more highly!

Zonte's Footstep
オーストラリア
編集日:2024年12月26日

I am loving using Joy Rewards and Loyalty program!, I have not had any issues and my customers have been using and redeeming their rewards seamlessly after transferring from my previous app. I love all the extra features for example the loyalty page on my website and I have only needed help in getting my customers initially transferred over in which Nolan was great and also verifying my account in which Sonny was kind, helpful and efficient in getting this done! I highly recommend this app and its support team.

Desert Rose Crystals
ニュージーランド
アプリの使用期間:7ヶ月
2024年8月8日

Customer Service is top notch! Excellent experience with them, highly recommend!

EvelynGoldJewels
イギリス
アプリの使用期間:8日
2025年1月4日

I had the pleasure of working with Audrey from the Joy Loyalty Program support team today, and I couldn't be more impressed! She was incredibly helpful and prompt, even going the extra mile to log into our system to ensure all settings were configured correctly. Audrey's politeness and efficiency made the entire process smooth and stress-free. Thank you for such outstanding support!

Salty Days
オーストラリア