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Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
Thank you so much for your wonderful review! We're excited to hear that you launched your new loyalty program with Joy and that Kevin was able to assist you with your technical questions.
We’re glad our customer service team has been quick to respond, and we truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out—we're always here to help!
Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!
Perfect solution ! Thank you Tiana and Raymond for fixing our issues. Reward program is very efficient !
Thank you so much for your kind words! We're thrilled to hear that Tiana and Raymond were able to resolve your issues and that you're finding the reward program efficient. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!
It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.
Hana's service is perfect.
Easy to set up, and AMAZING customer service. Highly recommend
Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)
Hi LISA MARIE BOUTIQUE,
Thank you for your wonderful review! I'm thrilled to hear you're loving the app. I'll make sure Sonny knows how much you appreciated his patience and knowledge with all your questions - you're never a pain, that's what we're here for! We're excited to see how your customers respond to your loyalty program over the coming months. We're always just a chat away whenever you need more help!
Warm regards,
The Joy Loyalty Team