レビュー (1,477)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年11月16日

Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!

Azurlis™ Botanical Skin Care
ニュージーランド
アプリの使用期間:約1ヶ月
2024年11月20日

I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.

CASAGIN.COM
イタリア
アプリの使用期間:7日
2024年7月29日

Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.

BlackMountainPlans
アメリカ合衆国
アプリの使用期間:4ヶ月
2024年9月16日

We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.

Cool&Simple
カナダ
アプリの使用期間:2ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月18日

Thank you so much for your wonderful review! We're excited to hear that you launched your new loyalty program with Joy and that Kevin was able to assist you with your technical questions.

We’re glad our customer service team has been quick to respond, and we truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out—we're always here to help!

2024年11月30日

Amazing customer service from Audrey! She took the time to explain everything clearly and answered all my questions. I really appreciated how patient and helpful she was. It made the whole experience so much better!

Minimalistic Budget
カナダ
アプリの使用期間:1日
2024年9月24日

Perfect solution ! Thank you Tiana and Raymond for fixing our issues. Reward program is very efficient !

Silamp France
フランス
アプリの使用期間:1年以上
Joy Loyalty (by Avada)が返信しました 2024年9月25日

Thank you so much for your kind words! We're thrilled to hear that Tiana and Raymond were able to resolve your issues and that you're finding the reward program efficient. We’re always here to help, so don’t hesitate to reach out if you need anything in the future!

2024年8月21日

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Auli Lifestyle
インド
アプリの使用期間:4ヶ月
2025年1月10日

Hana's service is perfect.

kosblingstore
アメリカ合衆国
アプリの使用期間:1年以上
2025年2月9日

Easy to set up, and AMAZING customer service. Highly recommend

Cherish Hampers & Gifts
オーストラリア
アプリの使用期間:約3時間
2024年11月13日

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)

LISA MARIE BOUTIQUE
アメリカ合衆国
アプリの使用期間:5ヶ月
Joy Loyalty (by Avada)が返信しました 2025年3月19日

Hi LISA MARIE BOUTIQUE,

Thank you for your wonderful review! I'm thrilled to hear you're loving the app. I'll make sure Sonny knows how much you appreciated his patience and knowledge with all your questions - you're never a pain, that's what we're here for! We're excited to see how your customers respond to your loyalty program over the coming months. We're always just a chat away whenever you need more help!

Warm regards,
The Joy Loyalty Team