Joy: ロイヤルティプログラム, ポイントアプリ
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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Easy to setup, works great and integrates perfectly with our store. Thanks to Audrey and Maison from JOY for helping solve a small issue that we could not!
We are newbies trying to set up a Loyalty program for our Shopify store. Liz was able to help me understand how customers redeem point on line and through the POS system. Her videos were great! Thanks Liz
So far, loving the app! There are lots of options to consider when setting up a program like this and I appreciate the guidance and help I've received from the chat feature. Most recently, Hana, has helped me and was able to answer each question promptly. Hana provided screenshots to help me navigate to the right screens for setting up the options I wanted.
I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.
The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.
What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.
The developer makes it seem like they plan to add new features, but they rarely add anything real. We have been using this for almost 2 years, and they have had the "Coming Soon" flag on a "Points Expiration" notification that whole time.
The ability of this app is minimal in the function of a rewards program and will keep your ideas just as small. For instance, even though they have a referral program, you cannot offer points for it only straight discounts.
If all you want is points when they buy, and the ability to offer discounts against those points, this handles that. Give out some points on a persons birthday too woohoo.
Many thanks Charles for your help! Very quick and kind
Customer service agent Hana was very helpful when setting up my account
Thank you so much for your kind words! 😊
We're glad to hear that Hana was able to help you with setting up your account. Our team is always happy to assist, and we're here for you anytime you need further support!
Lots of great features, easy to use and loads fast - had a few issues during set up but Hana was very helpful and quick to respond! The live chat support is useful to have when there are any problems or if you have questions.
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.
I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!