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So far, this app seems to have everything I was looking for in a loyalty program. I had a slight hiccup with importing customers, but Jasmine helped me figure out what I was doing wrong and in no time, I had my customers imported! She helped me resolve the issue super fast!
Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.
Lydia was able to resolve some issues with the app quickly. Greatly recommend!
Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.
I love this app it is very helpful especially to gain more exposure the support team are all helpful and kind . I recommended getting.
Thank you very much for Hannah's help. It helped me solve a lot of problems. This software is very simple to set up. I highly recommend it.
je recommande fortement
Dear Esther,
I would like to express my sincere gratitude for your assistance today and for resolving my issue without any hesitation. Your prompt and efficient help is truly appreciated.
Thank you,
Wajma
Hana was great.
Great service and very quick response. I got my issue fixed. Thank you Audrey