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This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use.
I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.
Emily was so so helpful and quick with my issues today, she was so efficient! Thank you for your help Emily!!
I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a ...
Audrey has great customer service! she is really friendly and is there to answer all questions I had about the app. Easy to navigate as well.
I enjoy the simplicity of the app and I can reward my customers for being loyal. I recently had a small issue with the app and how it was displaying on my website and Prakash helped get it fixed right away. He made sure he understood what I needed help with, was patient and super fast yo resolve the issue
Fantastic customer service. Excited to be trying out this app!
I had an issue with the pop up referral reward on mobile devices and Prakash worked with me until I was satisfied with the appearance of my store. The issue was quickly resolved!
quick respond, and solve the problems perfectly. especially thanks Nolan and the technician: Williams.
The reviews are true. Very easy to use. Customer Support assists you in less than 2 minutes. Hana was quick to answer my questions. They are always quick to help me recover my plug in every time I update my shopify theme.
The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem.
We recommend this app.