Joy: ロイヤルティプログラム, ポイントアプリ
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
レビュー (1,832)
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I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Thank you for your kind words! We're thrilled to hear that Lydia was able to assist you quickly with your customization. If you have any more questions or need further help, don't hesitate to reach out! 😊
A big thank you to Jasmine and William from the Joy Loyalty Program!
Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.
Thank you so much for your kind words! We're thrilled to hear that Jasmine and William provided the professionalism and support you needed. It's always our goal to ensure your experience is seamless and that you get the most out of the Joy Loyalty Program.
If you need any further assistance, don’t hesitate to reach out. We're here to help!
I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!
Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
Thank you so much for your wonderful review! We're excited to hear that you launched your new loyalty program with Joy and that Kevin was able to assist you with your technical questions.
We’re glad our customer service team has been quick to respond, and we truly appreciate your kind words. If you need any further assistance, don’t hesitate to reach out—we're always here to help!
I have received wonderful service from Damian and find it very easy to communicate the issues I have setting up the loyalty programme. Damian is very helpful and friendly. :-)
Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)
Thank you so much for your feedback! We’re excited that you’re customizing the app and thrilled to hear that Kevin and the team have been outstanding in accommodating your requests. We can’t wait for you to get started and see the full benefits of the app. If you need any further assistance, we’re here to help every step of the way!
Audrey and Anivia were very helpful in helping integrate Joy into our Shopify Site!
i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app
Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!