Joy: ロイヤルティプログラム, ポイントアプリ

Joy: ロイヤルティプログラム, ポイントアプリ

レビュー (1,833)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月27日

As someone who is new to this app, I needed help with something and asked the support chat. Emily from Avada provided me with the answers I needed quickly with clarifications! . The app itself is very straightforward and it can be easily integrated to your store. So far, my experience with this app has been very good :)

Bead Lighting
オーストラリア
アプリの使用期間:約5時間
Joy Loyalty (by Avada)が返信しました 2024年10月29日

Thank you so much for the fantastic review! 🌟 We're thrilled to hear that Emily was able to assist you quickly and provide the clarifications you needed. It's great to know that you find the app straightforward and easy to integrate into your store. We're here to support you every step of the way, so feel free to reach out anytime you need help. Thanks again, and we’re excited to see your store grow with Avada! 😊

2024年8月29日

Joy is helping building loyalty for our brand. I'm currently using the free version, and still it's super complete and customizable. I contacted the customer service twice, and both times they were super friendly and helpful! I 100% recommend this app, and look further to try the full version.

Merkaba
イタリア
アプリの使用期間:15日
Joy Loyalty (by Avada)が返信しました 2024年9月4日

Thank you so much for your kind words! We're thrilled that Joy is helping build loyalty for your brand, and it's great to hear you're enjoying the free version. We're always here to support you, and we can't wait for you to explore the full version when you're ready. Your recommendation means a lot to us! 😊

2024年8月21日

It was a very good experience, I connected with Tiana from the support team, and my issues were resolved in a few minutes.

Auli Lifestyle
インド
アプリの使用期間:4ヶ月
2024年11月25日

Amazing APP and amazing support!! Thak you Hana for helping me with the settings!!

Pepaloves
スペイン
アプリの使用期間:2ヶ月
2024年12月1日

This is by far the best rewards app have seen here. Tried a whole bunch of the rest and they seemed to offer minimal cutomizations and settings, as for Joy Rewards, you are offered a whole lot of settings to toggle and switch depending on your liking. Not forgetting the support, its top notch. Wanted some custom integration and when I reached out to the team, Damian for the support and Raymond for the technical issues helped a lot in figuring out the problem and getting a solution. Am so grateful, thanks Joy Loyalty team.

Prexetric
ウガンダ
アプリの使用期間:約4時間
2024年8月22日

Customer assistance was very helpful, they immediately solved all of our requests without hesitations. Special thanks to Hana!

Natulim IT
スペイン
アプリの使用期間:7ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you for your positive feedback! We're thrilled to hear that Hana was able to assist you effectively and resolve your requests promptly.

If you need any more help or have any further questions, don’t hesitate to reach out. We’re always here to support you!

2024年8月23日

Joy was pretty easy to set up. I did need some help getting the points total to show on the header and in the customer account, so Jade quickly helped me do that. She patiently answered my questions and ensured the loyalty program was set up exactly the way I wanted. I'm excited to continue using Joy.

Minted Prints
アメリカ合衆国
アプリの使用期間:5日
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you so much for your feedback! I'm thrilled to hear that setting up Joy was straightforward for you and that Jade was able to assist with getting the points total displayed correctly. It's great to know that she answered your questions patiently and helped set up the loyalty program to your liking.

We’re excited for you to continue using Joy and look forward to supporting you further as you grow your program. If you have any more questions or need additional assistance, don’t hesitate to reach out.

2024年12月1日

I recently used the Joy app while building a demo store for a potential client, and I must say, their support team went above and beyond to help me achieve the perfect configuration. A special shout-out to Sonny, who was incredibly attentive and efficient throughout the process.

I wanted to make some customizations, like replacing the floating widget button with a header icon, and they handled it brilliantly. Despite a few challenges, Sonny and the team were patient, provided timely updates, and delivered an amazing solution. They even customized the icon’s behavior and placement to meet my needs.

Although some limitations exist (like the animation opening position), their willingness to adapt and find workarounds was impressive. This level of dedication ensures I'll choose their app for the live production site if the client approves the demo.

Highly recommend this app for its functionality and unparalleled customer support! If you're lucky, you might get Sonny to assist you!

Happybido
イタリア
アプリの使用期間:約4時間
2024年9月6日

Kevin's service is great, solved my problem, this plugin is very easy to use

LILY Official Store
中華人民共和国香港特別行政区
アプリの使用期間:6ヶ月
Joy Loyalty (by Avada)が返信しました 2024年9月8日

Thank you for your feedback! We're delighted to hear that Kevin provided great service and was able to solve your problem. It's also fantastic that you find the plugin easy to use!

If you have any other questions or need assistance, don't hesitate to reach out. We're here to help!

Best regards,

2024年10月6日

Good customer support. Nice made Loyality program!

My Store
フィンランド
アプリの使用期間:約1ヶ月
Joy Loyalty (by Avada)が返信しました 2024年10月7日

Thank you for your kind words! We’re glad to hear that you’re happy with our customer support and that you’re enjoying our loyalty program. If you ever need further assistance, feel free to reach out—we’re here to help!