Joy: ロイヤルティプログラム, ポイントアプリ

Joy: ロイヤルティプログラム, ポイントアプリ

レビュー (1,884)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月28日

I installed this app a few days ago and I have to say I'm quite impressed with it. It has a lot of great features (more features than some comparable apps that are much pricier) and yet is easy to set up. It calculates the loyalty points properly (unlike some of its competitors) and is very flexible. The support staff (including Tracy, Anivia, Abby and others) is super friendly and helpful. Overall I am very impressed and pleased!!!

Plantiva Natural Supplements
アメリカ合衆国
アプリの使用期間:3日
2024年10月30日

Hana has been super helpful with my onboarding experience. Cant wait to reward my customers!

Jador The Label
オーストラリア
アプリの使用期間:10日
2024年12月23日

Great Loyalty program for Shopify store. Allow multiple tiers and also allows me to import current customers into the program. Many functions and set up options. However it is not easiest to set up and you do need spend a few hours to set up, but thanks to customer service Damian, Jade, and Doris, they were able to help me set up in a few hours.

veloToze
アメリカ合衆国
アプリの使用期間:約7時間
2024年11月13日

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

THE LIMELY
日本
アプリの使用期間:7日
2024年9月12日

Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.)

What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon.

Their support team is quick and great.

FKSP
アメリカ合衆国
アプリの使用期間:14日
Joy Loyalty (by Avada)が返信しました 2024年9月18日

Thank you for the detailed feedback! We’re glad to hear that the setup was straightforward for you and that you were able to customize the loyalty page to fit your needs with your coding skills. It’s great to know that the free tier provided substantial features and that you’re planning to upgrade to the second tier.

We’re also thrilled that you’ve had a positive experience with our support team. If you need any further assistance or have questions about the upgrade, don’t hesitate to reach out. We’re here to help!

編集日:2024年8月15日

Tiana was super helpful in getting our new theme's Loyalty Point page all set-up! I was having trouble with being able to add the blocks and she quickly got them in there and was very kind. Love this app.

Follow-up: I needed help again, shocker! lol! Hana was so kind and quick with providing some custom coding to make the widget work on my page. Thank you so much!

Bea's Bayou Skincare
アメリカ合衆国
アプリの使用期間:約1年
Joy Loyalty (by Avada)が返信しました 2024年9月5日

Thank you for your wonderful feedback! We're delighted to hear that Tiana was able to assist you with setting up the Loyalty Point page and that Hana provided quick and helpful support with the custom coding for the widget.

We’re thrilled that you love the app and that our team could make your experience a positive one. If you need any more help or have further questions, please don’t hesitate to reach out.

Thank you for your continued support!

2024年11月20日

I needed to contact support to configure the app, I found "Hana" very kind and helpful, who solved my problems in a short time.

CASAGIN.COM
イタリア
アプリの使用期間:7日
2024年10月14日

i buy and installed this app it is working fine and support team "Hana" and "Raymond" is also help for any customization. i recommended this app

Soleilclothing
インド
アプリの使用期間:24日
Joy Loyalty (by Avada)が返信しました 2024年10月17日

Thank you so much for your positive feedback! We're thrilled to hear that you're satisfied with the app and that Hana and Raymond were able to assist you with your customization needs. Your recommendation means a lot to us! If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app!

2024年10月28日

Would like to thank Sonny for the fast, efficient and friendly service. Not only did Sonny help me with my issue, he was also helpful and tactful.

Thank you for your help again, Sonny.

After6ix
シンガポール
アプリの使用期間:3日
Joy Loyalty (by Avada)が返信しました 2024年10月29日

Thank you so much for sharing your experience! We’re delighted to hear that Sonny was able to provide fast, friendly, and tactful support to help you with your issue. We'll be sure to pass on your kind words to him. If there's anything more we can assist you with, please feel free to reach out. Thanks again for choosing us! 😊

2024年10月7日

I had the pleasure of working with Hana today regarding my inquiries with Joy App, and I couldn't be happier with the support I received. Hana was incredibly helpful, attentive, and quick to provide clear and thorough answers to all my questions. Her professionalism and friendly demeanor made the entire experience seamless and stress-free. I truly appreciate her dedication and efficiency. Thank you, Hana, for your outstanding support!

Nillary
アメリカ合衆国
アプリの使用期間:10日
Joy Loyalty (by Avada)が返信しました 2024年10月17日

Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with Hana and the Joy App. We're proud to have her on our team, and it's great to know she provided you with the support and assistance you needed. Your kind words truly motivate us to continue delivering excellent service. We'll make sure to share your appreciation with Hana. Thanks again!