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I ran into an issue while setting up and Tiana took over at the end of anothers shift and was quick to respond and help. Still waiting on a respond from tech support on my original issue.
Thank you for sharing your experience! We're glad to hear that Tiana was quick to respond and assist you during the setup process. We truly appreciate your patience as our tech support team continues to look into your original issue.
If you need any further assistance in the meantime, feel free to reach out.
Thank you again for your understanding!
They are very Helpful... got help from Hana... the functionality isn't 100% but good enough for what we need. Cheaper than other loyalty apps
This is one of the best loyalty program I have ever seen , And the customer service (especially Liz) is top tier.
If you are looking for customer retention , Definitely you need this app.
Die App hat sehr viele Reward-Features. Der Customer Support ist sehr hilfsbereit und geduldig. Bei meinem Problem konnte mir Lydia mit viel Geduld helfen. Wir nutzen die App in den EU-Store und US-Store. In EU Store haben wir die Sprachen deutsch und englisch. Leider sind die E-Mails nur in einer Sprache möglich. Es ist sicherlich ein Punkt, der abhält die App in Europa-Store einzusetzen. Deswegen ist ein Punktabzug.
I just installed the app and encountered a few problems, but the Liz, the supporter responded very enthusiastically
I recently started using this app and I'm incredibly impressed! Not only is the interface user-friendly and intuitive, but the customer service is exceptional. Audrey and Nikita, in particular, were incredibly responsive and helpful whenever I had a question or issue. Their quick responses and willingness to assist really made my experience with the app enjoyable. Kudos to the entire team for creating such a fantastic product and providing top-notch support!
Lydia was able to resolve some issues with the app quickly. Greatly recommend!
Great customer service! The team at Joy was very patient and helpful.
Es una aplicación con una interfaz sencilla a utilizar, me gusto solo porque no puedo automatizar correos en cada cierto tiempos.
Merci pour l'aide immédiate trouvée auprès de Hana via le chatter.
L'application répond pour le moment à mes besoins : programme de fidélité : récompenses + parrainage.
Gratuite (je démarre mon activité doucement) + en français ;)
Merci beaucoup pour votre retour positif ! Nous sommes ravis d'apprendre que Hana a pu vous aider rapidement et que l'application répond à vos besoins pour le programme de fidélité et le parrainage.
N'hésitez pas à nous contacter si vous avez d'autres questions ou si vous avez besoin d'aide supplémentaire. Nous sommes là pour vous soutenir dans le développement de votre activité.
Merci encore pour votre confiance et à bientôt !