Recensies (1.479)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 juni 2025

The team was incredibly helpful in getting our rewards program launched. They even went above and beyond to customize a section to fit our specific needs. Huge shoutout to Hana, Alicia, and William!

Elle Vie Body Products
Verenigde Staten
Ongeveer een maand gebruiken de app
16 april 2025

Pretty gooooood app. Has all the bells and whistles I need for my loyalty program. Love how it integrates with Klaviyo and for the price - it's even better when compared to the other apps out there. The support team is incredible also for any of my (somewhat silly) questions I have and go above and beyond every time!

Yarn Over Yarn Under
Australië
16 dagen gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 2 juni 2025

Hi Yarn Over Yarn Under,

Thank you so much for this fantastic review! We're delighted that Joy has all the bells and whistles you need for your loyalty program, and it's great to hear that the Klaviyo integration is working perfectly for you. Your appreciation for our competitive pricing really means a lot, and our support team will be thrilled to know they've been incredible in helping with all your questions (never silly to us!). Going above and beyond for our merchants is exactly what we aim for!

Warm regards,
The Joy Loyalty Team

12 mei 2025

We're thrilled with this loyalty app! Integration with our Shopify store was quick and seamless. I especially want to highlight the outstanding customer support – Audrey was incredibly helpful, friendly, and patient with all our questions. Thanks to her guidance, we were able to unlock the full potential of the app. Our customers love the rewards program, and we've already seen a noticeable boost in customer retention, and it is highly recommended!

argonpads
Duitsland
6 dagen gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 2 juni 2025

Hi argonpads,

Thank you so much for this amazing review! It's fantastic that the integration with your Shopify store was quick and seamless, and Audrey will be delighted to hear your special recognition for her outstanding support. Her helpful, friendly, and patient guidance really embodies what we strive for with every merchant. We're excited that your customers are loving the rewards program and that you're already seeing that noticeable boost in customer retention - that's exactly the kind of impact we hope to deliver!

Warm regards,
The Joy Loyalty Team

17 maart 2025

I've been using Joy on several stores, and it's by far the best app for what it does. The customer service is outstanding! If you're hesitating, just give it a try—you'll see for yourself.

Thank you, Joy! (Special thanks to Hana for the amazing support.)

Karadaba
Japan
Ongeveer een maand gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 1 april 2025

Hi Karadaba,

Thank you for such a wonderful review! We're thrilled to hear Joy has proven to be the best loyalty solution across several of your stores. I'll make sure Hana knows how much you appreciated her amazing support. It means a lot to have your endorsement, especially from our growing merchant community in Japan. We look forward to continuing to support all your stores!

Warm regards,
The Joy Loyalty Team

2 april 2025

I had the chance to speak with different members of the customer service team, including Alyssa, who provided great support during the migration and setup of the entire system to ensure continuity of service for our customers! I highly recommend this app for its features and outstanding customer support.

Clinique CD Médico-Esthétique
Canada
17 dagen gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 2 juni 2025

Hi Clinique CD Médico-Esthétique,

Thank you so much for this excellent review! It's wonderful that you've had positive experiences with multiple members of our customer service team, and Alyssa will be thrilled to hear your recognition for her great support during your migration and setup. Ensuring continuity of service for your customers during that transition is so important, and we're honored that we could make that process smooth for you. Your recommendation for both our features and customer support truly means everything to us!

Warm regards,
The Joy Loyalty Team

10 mei 2025

I'm thrilled to have discovered Joy Rewards & Loyalty Program after being underwhelmed for a long time with Loyalty Lion. Joy Rewards is so easy to install and use and it looks clean and inviting. And truly amazing is the completely supportive Support! Actual people (!) who know what they're doing and give excellent advice. And they're available all the time! Thank you Jasmine and Doris, I'm very grateful for your advice and guidance in setting up Joy Rewards.

Simplicite Skin Care
Australië
1 dag gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 2 juni 2025

Hi Simplicite Skin Care,

Thank you so much for this wonderful review! We're delighted that Joy has exceeded your expectations after your experience with other loyalty solutions, and it's fantastic that you found our installation and interface so clean and inviting. Jasmine and Doris will be absolutely thrilled to hear your special recognition - having actual people who truly know what they're doing and are available when you need them is exactly what we believe every merchant deserves. We're honored to have earned your trust in just one day, and we're excited to support your loyalty program journey!

Warm regards,
The Joy Loyalty Team

15 mei 2025

Il Supporto è eccellente, rispondono immediatamente e fanno di tutto per fornire le risposte che cerchi. Hanno una knowledge base da consultare, che non è una cosa da poco, non tutti i distributori di app la forniscono.
L'app si integra con Shopify POS, che è quello di cui avevamo bisogno per avere una anagrafica clienti omnichannel.
Insomma, fino ad ora, meritano 5 stelle.

HB Testing
San Marino
Ongeveer 2 maanden gebruiken de app
19 februari 2025

We're loving the Joy app and can't wait for our customers to start earning points. It's super easy to set up and very modern compared to other apps we have tested. We got help form Alyssa today, and she was able to fix our issues quickly without troubles.

Yoga Junkies
Oostenrijk
4 maanden gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 19 maart 2025

Hi Yoga Junkies,

Thank you for the awesome feedback! We're delighted you're loving Joy's modern approach to loyalty. I'll make sure Alyssa knows how much you appreciated her quick support. We're excited to see your customers start earning points and engaging with your program. Thanks for choosing Joy to reward your yoga community in Austria!

Warm regards,
The Joy Loyalty Team

7 maart 2025

I had a couple questions for the Joy team about the app. I was chatting with Audrey and she answered all of my questions, fast. Audrey even helped me with customized and setup all the features I asked for to get my rewards program started for my company. I do not do reviews very often when I do, its for good reason. I highly recommend this app because of the ease of use and the staff. Thank you Audrey!!! A+ service.

K36 Apparel
Verenigde Staten
16 dagen gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 19 maart 2025

Hi K36 Apparel,

Thank you for taking the time to write such a thoughtful review! It means even more knowing you don't often leave feedback. I'll make sure Audrey knows how much you appreciated her fast responses and personalized help with your rewards program setup. We're committed to making loyalty programs both powerful and easy to use, and we're thrilled to be supporting your apparel business from the start!

Warm regards,
The Joy Loyalty Team

19 maart 2025

Switching to Joy from our previous app was an easy and seamless process. The support team has been incredibly helpful and responsive throughout the entire transition. We’re very happy with the experience so far!

TEVADA Tarot
Verenigde Staten
28 dagen gebruiken de app
Joy Loyalty (by Avada) heeft geantwoord 1 april 2025

Hi TEVADA Tarot,

Thank you for your wonderful feedback! We're thrilled to hear your transition to Joy from your previous app was easy and seamless. Our team works hard to make switching as painless as possible, and it's great to know the support has been helpful throughout the process. We're excited to continue supporting your tarot business's loyalty program as you explore all that Joy has to offer!

Warm regards,
The Joy Loyalty Team