Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 96% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 maart 2024

Emily provide very quick response to assist us to move the Reward Icon by 20-25pixel. Great service, great program. And hoping the pricing remains affordable.

Annabella Patisserie Macarons
Singapore
6 maanden gebruiken de app
19 februari 2024

I had a fantastic experience with the customer support team, particularly with Esther. She was helpful in addressing my inquiries. Thank you, Esther, for your exceptional support!

Sonder Fusion
Tsjechië
7 maanden gebruiken de app
4 februari 2024

Very useful rewards program. It's the most complete so far after comparing tons of plugins here on Shopify. Support is top-notch. They resolve all my issues within a day. And special thanks to Liz for quickly helping me on any of my questions, fast!

My Buddy Gard
Australië
29 dagen gebruiken de app
Bewerkt 3 april 2024

Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.

Jolie Femme Fashion Store
Hongkong SAR van China
17 dagen gebruiken de app
22 april 2024

I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry

CELORA Beauty
Japan
3 dagen gebruiken de app
8 februari 2024

Hana was very helpful and made me at ease with each step of setup. Very helpful throughout.

Beautifymybodyllc
Verenigde Staten
2 maanden gebruiken de app
15 januari 2024

Great app that is relatively easy to set up and use. The online chat feature is great if you have any questions. Audrey, in particular, has been super helpful with excellent advice and great response times. Highly recommend :)

Kill Joy
Nieuw-Zeeland
3 maanden gebruiken de app
19 januari 2024

It´s a great App for the Rewards Points.
Lovely customer service, very professional. We have had Esther and Tony to resolve an issue and they were awesome and very fast to solve it.
Thank you.

CosmeSelect
Verenigd Koninkrijk
11 maanden gebruiken de app
18 januari 2024

Super helpful support. I just installed the app, had a bunch of questions, and they took they time to help me get everything setup, and answered all my questions with clear instructions. Prakash was great support, thank you guys. Highly recommend this app. It's super clean, easy to navigate and use.

Bubblgum
Australië
20 dagen gebruiken de app
28 februari 2024

Very good and fast support team, Audrey especially does her best to find quick solutions to various problems!

GermanyKG
Duitsland
21 dagen gebruiken de app