Joy: Rewards & Loyalty Program

Joy: Rewards & Loyalty Program

Avaliações (1 640)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de fevereiro de 2023

This app is garbage. I'm getting regular complaints from frustrated customers with inaccurate reward balances. Customer balances don't match the activity shown in their account. I'm definitely looking for a replacement at this point.

Tulsa Body Jewelry
Estados Unidos
5 months usando a aplicação
Questão respondida por Joy Loyalty (Avada) 8 de fevereiro de 2023

Hi,
We would like to send you our deepest apologies for the issue you are having with the app!

Our dev core team is fixing the issue at our highest priority. We again greatly appreciate your understanding and patience with us and will keep you updated along the process. Please kindly check our email to receive our update.

Best regards,
Joy Loyalty team

6 de novembro de 2022

I found some of the setup confusing, but the online support was straight onto it. Now I can offer points and rewards to my clients- win-win!

Nutrition by Yvette
Austrália
5 months usando a aplicação
16 de março de 2023

Hakeem was very helpful with the issue I had. Quick reply and excellent service.
I recommend the app. Thanks

naterra
Roménia
5 days usando a aplicação
20 de junho de 2023

Fantastic app and even better customer service! Great user experience and interface, easy integration with website, loads of options for customers to earn points, and loads of ways to customise to suit your needs and requirements. Plus, clear product roadmap with customer feedback being put into development. Highly recommend!

HB - humaniro brands
Reino Unido
5 days usando a aplicação
3 de junho de 2022

Great free loyalty app and great customer service. Prakash was very helpful and went the extra mile for me. Highly recommend.

LadyArrival
Reino Unido
5 days usando a aplicação
1 de agosto de 2022

Super easy to use and its totally free! There's no reason not to get it. Emily was super helpful in setting everything up for me.

Miami Bums
Estados Unidos
5 days usando a aplicação
18 de janeiro de 2023

Emily replies to the point and resolves the query instantly. Thank you.

Salty Accessories
Índia
5 days usando a aplicação
1 de agosto de 2022

Hana was a huge help and even offered suggestions that I didn't notice! App is very user friendly and easy to use. Works great!

North Georgia Still Company
Estados Unidos
4 days usando a aplicação
28 de junho de 2022

Good so far. Thanks to Gabriel for his help! I hope it continues to be a good app to use moving forward.

YMLX by Yami
Estados Unidos
4 days usando a aplicação
14 de dezembro de 2022

I am very pleased with this app and I'm sure you will be too. The customer service team has been responsive and helpful, and I have no complaints about the app itself.

nevershiver
Egito
4 days usando a aplicação