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A little frustrating that the app is still very much in development. I ran into a lot of bugs which took awhile to work around (still working on several, actually...but we've only been setting up the app for a short time now). Kinda half-baked from a coding/development perspective. That being said, the team behind this app are very responsive and helpful. If you have the time and patience to walk through everything, you can get a pretty good thing going.
sonny helped me solving a design preference on the app and customer service is so fast and great.
The support team is excellent, my questions and requests are always answered and handled quickly and efficiently. You guys are awesome, thank you!
Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.
I had a great help from the support within the app, they help me integrate the app in my shop Abby helped me very quickly and efficiently .
I have just setup the app so I do not know how it functions yet. I did run into some setup issues and Hana immediately corrected the issue. great customer service.
Hi Great Land Bracelets,
Thank you for your feedback! I'm glad Hana was able to immediately correct the setup issues you encountered. We understand that getting things working properly from the start is crucial, and we're committed to providing that level of support. We look forward to hearing how the app functions for your bracelet business as you continue to use it!
Warm regards,
The Joy Loyalty Team
the support is great, still testing the app
Tiana helped me a lot and were very kind. The app also successfully increased orders.
Very helpful, Jade was great, responded very quickly and had all the answers for me.
Joy is an awesome program. Sonny helped me when I had questions and concerns.