Avaliações (1 780)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
3 de fevereiro de 2024

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

ShopChuusi
Taiwan
4 months usando a aplicação
12 de maio de 2024

Discovered Joy when setting up my new store and I feel like this is the best bank for the buck. Friendly UI + functionality makes Joy the app to go for our store.

On another note, the support team is super quick and solved our issue in a blink, thank you William!

Glow-Tique
Estados Unidos
4 days usando a aplicação
7 de fevereiro de 2024

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.

The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.

What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Agrizon.com
Estados Unidos
3 months usando a aplicação
10 de abril de 2024

We have been using this app for our three domains and it's been working really well! Customer service is really fast and efficient, both for support and for design changes. Thank you Hana and Tony for your precious help!

Korean skincare FR
Países Baixos
2 months usando a aplicação
21 de abril de 2024

Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.

Tech Scape Hub
Reino Unido
About 2 months usando a aplicação
26 de maio de 2024

User frindly interface and the technical assistant - Tiana & Tony is super helpful. Thanks a lot!

HK Coffeeholic
Hong Kong, RAE da China
12 days usando a aplicação
3 de abril de 2024

The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.

Nordic Fusion Store
Austrália
10 months usando a aplicação
19 de junho de 2024

Love the service of this app, Tiana is very patient

SALTUM
China
1 day usando a aplicação
Editado a 10 de dezembro de 2023

After several days with a problem with the integration with Shopify POS, the entire team has done their part to solve the errors that prevented it from working correctly. They have offered us 24-hour support, even on Sunday. Therefore we can say that we are satisfied so far, we just have to continue testing the app to offer all its benefits to our customers.

LINDAS
Espanha
6 months usando a aplicação
9 de maio de 2024

quick respond, and solve the problems perfectly. especially thanks Nolan and the technician: Williams.

USKO OPTICAL
Hong Kong, RAE da China
About 1 year usando a aplicação