Avaliações (1 982)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
14 de janeiro de 2025

I'm still in the setup process but so far so good! I ran into an issue with getting a widget to display and reached out via chat to support. Hana was able to help resolve the issue within minutes!

Houser Shoes
Estados Unidos
7 dias usando a aplicação
5 de fevereiro de 2025

HANA, the support executive of the Joy app, is very helpful. All my queries have been resolved. The app is also very good for loyalty programs.

Pankajakasthuri
Índia
3 meses usando a aplicação
1 de dezembro de 2024

This is by far the best rewards app have seen here. Tried a whole bunch of the rest and they seemed to offer minimal cutomizations and settings, as for Joy Rewards, you are offered a whole lot of settings to toggle and switch depending on your liking. Not forgetting the support, its top notch. Wanted some custom integration and when I reached out to the team, Damian for the support and Raymond for the technical issues helped a lot in figuring out the problem and getting a solution. Am so grateful, thanks Joy Loyalty team.

Prexetric
Uganda
26 dias usando a aplicação
8 de janeiro de 2025

HIGHLY recommend! I'm on the paid plan because I wanted to do VIP tiers, and boy! They do not disappoint at Avada, and I could go on about how helpful the team is every. single. time! They're all so sweet! I've been helped by Jasmine and Alicia more than once, and they're the kindest and most patient people I could have had answering my silly little questions and solving my silly little problems! HIGHLY. RECOMMEND.

Le Cottage Bohème
Estados Unidos
2 dias usando a aplicação
14 de novembro de 2024

Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!

SKINICIAN
Reino Unido
Aproximadamente 1 ano usando a aplicação
27 de fevereiro de 2025

Amazing customer service the team are always there to help with any issues and requests which made the set up and installation quicker and smoother! Would highly recommend to anyone looking for a loyalty app as the team at Joy go above and beyond to make sure you are happy with everything, Hana, Jasmine, Sonny, Doris, Nicole you are all stars!

Thank you so much!

Moo and Mai
Reino Unido
2 dias usando a aplicação
17 de fevereiro de 2025

Hana was super quick and efficient! She sorted things out for me immediately. Thank you :)

YOUGLO
Índia
Aproximadamente 1 mês usando a aplicação
1 de janeiro de 2025

Super helpful and quick replies! Helped with all the customization I needed :)

Little Trouble
Estados Unidos
Aproximadamente 2 meses usando a aplicação
6 de janeiro de 2025

This app is amazing and the representative that helped me set up my account was very helpful, very knowledgeable and very patient. I truly appreciate the time Sonny spent helping me understand and navigate the app. Sonny is amazing!

LiLiLux-ByMalia
Estados Unidos
14 dias usando a aplicação
13 de novembro de 2024

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)

LISA MARIE BOUTIQUE
Estados Unidos
5 meses usando a aplicação