Joy: Rewards & Loyalty Program

I had as support Lydia. She has been absolutely amazing helping me out through all my issues. Support on this app is great and quick!

It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.

Very responsive support. A big thank you to Nolan and the technician Maison for their help!

audrey was super helpful to get my issue resolved

I have been using this app for a while now and I must say, it exceeded my expectations in every way. From its seamless functionality to the exceptional customer service, my experience with Joy has been nothing short of outstanding.

The app works flawlessly, allowing me to effortlessly set up and manage a rewards and loyalty program for my Shopify store. The interface is intuitive and user-friendly, making the entire process smooth and enjoyable. I was able to customize the program to suit my brand and engage my customers effectively, thanks to the app's versatile features.

What truly sets Joy apart, however, is their exceptional customer service. Esther, in particular, went above and beyond to assist me with any queries I had. Her prompt and helpful responses made the entire experience even more delightful.

Wonderful app. It has all the functionalities I want under one roof. Our customers are also happy since we switched to Joy. The support team is really responsive and fixed the issues which I was facing. The handoff between their team is spectacular and seamless. A special thanks a lot to Abby, Gideon, Lydia, Hana, Toby, Esther and Emily for their help. They were proactive in providing a solution. Recommend this app to all

After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

Disappointing. The CS was very helpful at the very beginning. However, due to their unknown technical problem, over 6000 customers accounts were duplicated. New accounts were generated automatically every 2 second and their team was unable to make it stop. After 17 days, the problem is remained unsolved. We've been waiting for their replies day by day and they won't contact you unless you contact them. And when they said the duplicated accounts were deleted, actually that's not true as over 6000 duplicated accounts were still there. Their CS didn't even check before they write to their clients. Truly not recommended. If I haven't launched the programme earlier, I would surely delete the app.

Just added this program to the store and so far it has been lovely. Had one hiccup but Hana came through and resolved it really quick. Thanks again and hopefully this turns out great as all the other reward apps have not been the best.