Joy Rewards & Loyalty Program
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
- Note
- 4,9 (1 916)
- Développeur
- Joy Loyalty (by Avada)
Galerie d’images vedette
Créez un programme de fidélité qui va au-delà des points et des récompenses. C’est une connexion con
Joy rend la fidélité simple et gratifiante avec des fonctionnalités complètes : programme de récompenses, points, niveaux VIP et parrainages. Les remises automatiques et jalons encouragent des achats répétés sans effort. Grâce à une extension POS intuitive, la fidélité s’intègre parfaitement en ligne et hors ligne, offrant une expérience fluide. Notre support est disponible 24h/24, 7j/7 pour vous accompagner à chaque étape.
- Points, niveaux VIP, parrainages et suivi social pour récompenser vos clients.
- Avantages par niveaux : remises auto en ligne et POS, avec options combinables.
- Remises combinables avec votre boutique pour augmenter votre taux de conversion.
- Loyalty POS Pro offre une expérience fluide en ligne et en boutique physique.
- Fidélité, récompenses, emails et automatisation inclus dans tous les plans.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Utilisation directe dans l’interface administrateur Shopify
- Fonctionne avec les thèmes les plus récents
Langues
anglais, espagnol, italien, français, japonais, et allemand
Fonctionne avec
- Shopify Flow
- Shopify PDV
- Processus de paiement
- Comptes clients
- POS
- Transcy
- Klaviyo
- Judge.me
- Loox
- Product reviews
Catégories
Types de programmes
Types de réductions
Tarification
Plan de départ
Gratuite
- Parrainages illimités
- Page de fidélité
- 150 commandes gratuites par mois incluses
- Programme de points : Inscription, Commande
- Programmes de r
Plan Professionnel
$24.99 / mois
Inclut 500 commandes gratuites/mois, option 1000 + POS pour 15 $/mois (optionnel).
- Niveaux VIP
- Emails personnalisables
- Points, récompenses inclus
- Analyse de rétention
- POS + 500 commandes : 15 $ (optionnel)
Essai gratuit de 14 jours
Plan Avancé
$99 / mois
Inclut 2000 commandes gratuites/mois. 10 $ pour 100 commandes supplémentaires (négociable).
- Inclus Plan Pro
- Extension POS
- Remises auto niveaux
- Récompenses jalons
- Campagnes fidélité et logiques avancées
Essai gratuit de 14 jours
Plan Entreprise
$499 / mois
Inclut 7 000 commandes gratuites/mois. 5 $ pour 100 commandes supplémentaires (négociable).
- Commerce sans tête (Hydrogen)
- API et Webhooks
- Intégrations avancées
- Développement à la demande
- Support prioritaire
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (1 916)
Great app for loyalty points. A lot of features and the free version offers more than enough possibilities to see if it fits your store.
Their customer support is fast and always happy to help.
Today I received some help from Hana with upgrading our limit on transactions.
Within 5 minutes it was solved and Hana even took the time to check up on our settings to see if its all set up properly. Thanks Hana!
We had an issue that the widget popup doesnt show properly and it was behind the header, thanks to the professional and prompt support from Abby and Raymond , the issue was resolved. Keep up the great service you offer!
This is a great app! My customers love it and it has brought me in quite a bit of sales so it's a win win! I love when I can make my customers happy and Joy does that. Also, I reached out to support today and Audrey was so very helpful and made sure everything was just right. She also had an awesome personality and felt more like a friendly chat than a boring professional one. 10 stars for Audrey! And Joy!
Hello Team,
I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this?
Looking forward to hearing your response on this.
Update- The case was promptly looked into and resolved. Thank you
Hi there,
This is Liz from Joy Support Team. Thank you for reaching out and sharing your concerns regarding Joy app's billing. I’d like to provide further clarification regarding the billing and status of the app.
1. Free vs. Paid Plans:
Our app offers both Free and Paid plans (Pro, Advanced, and Enterprise). Your account was on the Pro plan ($29 monthly), which includes advanced features. While deactivating the app may limit its functionality, it does not automatically revert to the Free plan or stop charges.
2. App Billing and Deactivation vs. Uninstallation:
While the app may have been deactivated on your store, it was not uninstalled and the charge was not canceled. Shopify’s billing system considers an app to be in use as long as it remains installed on the store, regardless of whether its features are actively used or deactivated. To stop subscription charges, the app must be uninstalled from your store.
Here is a document on the app's charges for your reference: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
3. Clarification on Deactivation:
Deactivating the app disables its functionality on your storefront or admin but does not sever its connection to your Shopify store. This preserves your data and configurations for future use and keeps the app available for reactivation.
4. No Transactions Recorded:
We’ve reviewed the app’s activity on your store and confirmed that there were no transactions during the specified period since this May 2024. However, as you were still on the Pro plan and the app was installed, subscription charges were generated by Shopify.
I hope my explanation clarifies any confusion. And I've sent a follow-up email to your email address.
Hope to hear from you soon!
Best regards,
Liz
Joy Support Team
Update 21/12/24:
We're pleased to hear that everything has been resolved. Should you have any further questions, don't hesitate to reach out at any time.
I’ve been using the Joy app for loyalty points and rewards, and it has exceeded my expectations in every way! Setting up the program was a breeze, and the customization options are fantastic – I was able to easily align it with my store’s branding.
My customers love earning and redeeming points, and the app makes the process seamless. It's been a great way to encourage repeat purchases and boost customer engagement. The analytics and reporting features also give me valuable insights into how the program is performing.
A special shout-out to Damian from customer service, who has been incredibly helpful. Whenever I’ve had questions or needed assistance, Damian has been prompt, professional, and went above and beyond to ensure I was taken care of.
Overall, the Joy app has been a game-changer for my store’s loyalty program, and I highly recommend it to anyone looking to boost customer retention with an easy-to-manage rewards system!
Assistance
Assistance relative à l’application fournie par Joy Loyalty (by Avada).
Ressources
Développeur
Lancement
28 juin 2021
En vedette dans
Plus d’applications comme celle-ci
