Joy Loyalty Program & Rewards

Excellent points app. I installed it in one of our stores. Support helped me with a custom change and has jumped on very quickly whenever I had a question or issue. Very happy with this app. Will be installing on our second store soon.

I had a few issues setting up the Joy Rewards app and initially spoke to a couple of team members. However, it was Sonny who truly stood out. He was incredibly responsive, attentive, and took the time to thoroughly understand and resolve my issue. While others tried to help, only Sonny stayed on until everything was properly sorted. Really appreciate the dedication, thank you, Sonny!

Great app with outstanding support!

Joy has become a key tool for us — we use it to run our loyalty program across multiple markets, and it has been working flawlessly. The setup is intuitive, the design is modern, and the customization options cover everything we need — from rewarding purchases to incentivizing customer reviews.

We especially want to highlight the amazing customer support. The chat communication was excellent — they responded quickly to our questions about language versions and helped us smoothly launch the program on our new Czech and upcoming Slovak stores. We really appreciated their transparency and effective solutions.

We’re excited to continue growing our loyalty club with Joy. Highly recommended!

I've researched loyalty and rewards program apps fairly extensively, and Joy is still the most versatile and affordable one I've used to date. They have *excellent* customer service as well, and are super responsive.

The customer service from Joy is outstanding! Huge thanks to Jasmine and Andrew in particular. They’ve been super helpful, always quick to respond, and so patient with all our questions. The transition to using the app has also been really smooth, we’d definitely recommend it to others. We really appreciate all your support!