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In base alla valutazione
As a business that values customer service above all else, we cannot sing the praises of Eric Davis (and Little Stream Software) enough. These apps (you really should check them all out) are affordable, customer-centric and incredibly valuable assets for moving your business forward. JSON-LD for SEO could easily be sold as a monthly recurring fee app. The fact that Eric offers it for a (very) reasonable one-time fee -- while he continues to optimize it and increase its value is on its own spectacular. This 5-star review is well-deserved and we wish we could give him 10-stars. JSON-LD will pay for itself many times over and if you're serious about your Shopify site, purchasing this app is a no-brainer.
Eric is awesome! So helpful and responsive.
This is a 10 star review for Ilana Davis of JSON-LD for SEO. Fantastic support and service from her, and also the best and comprehensive JSON-LD app for Shopify. Ilana answered all my questions promptly and has the ninja technical skills to give me the options that I need. Snippets started showing up shortly after installing the app. Don't go cheap with the other apps - get this JSON-LD for SEO and make the right investment for your business.
Though I responded via email, I had to thank you here as well. Congrats on the results and I'm happy to help in any way I can. Your review is very much appreciated.
- Ilana (ninja of all things technical)
This service is awesome!
I didn't know the name for this service or the term "rich snippets". It's just not something a common person talks about..
I just wanted my "price and availability " shown to compete on google rankings.
Once this was added my page moved up 8 spots. We couldn't ask for more.
Thanks again!
This app was very simple to install and Eric provided outstanding customer service. Highly recommend.
NB: From Jun 9 till Sep 10 (3months) Still no results in Fact too much warnings and errors, site links search box still going down everyday in Google search console, i had to hire someone to remove this app and install everything again properly.
***DONT WASTE YOUR MONEY AND TIME WITH THIS APP***
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The worst app ever i didnt see any improvement.
I didnt see any rich results...
we paid for nothing... and when i ask eric for refund he said he dont do it.
i install it for 3 months now nothing shows....
always giving me reasons for not working.... the people who write they see results in 3 days lLOOOLLL that is so funny
dont purchase it and make our mistakes.
NB: 1-the other app your saying that i install it was before yours dear.
Again you didnt say anything until i asked you after 1 month when i will see results?? and you suggest to remove the first one.
September 9th update:
You do not have the right to call me names, call my customers names, and send me harassing emails. I do not tolerate this sort of behavior. You do not have to like the app or find it valuable, but you do have to treat people with respect.
Your license is revoked and you are no longer able to access my app.
Since writing this reply below, this customer has continued to send harassing emails full of insults and update their review to manipulate me into giving them a refund.
Original response from August 12th:
1. You installed JSON-LD for SEO on June 9th, it is now August 12th. That's 2 months and 3 days, not 3 months.
2. One month in (July 8th) you installed another app that tampered with and damaged your structured data. When I detected that, I recommended removing it because it would block your Rich Results and reset Google's analysis timeline.
3. After the offending app was removed, your structured data started working again on July 10th. By installing that other app you lost a month of progress and were starting over from day 1 with Google.
4. Over the last 2 months I've told you that the speed at which Google awards Rich Results can vary. I recommended multiple times that you should use this time to be working on other parts of your SEO and to be patient with your structured data, as changes to it can reset the analysis (point #2).
To sum it up: a month into the process your store installed another app whose bugs broke all of your structured data. When that app was removed 32 days ago Google has since restarted your analysis.
My advice to you then and still is to be patient, stop changing the structured data in your store, and give Google time to run their analysis. If you do this, you still might receive Rich Results since you have JSON-LD for SEO installed.
Additionally there is no need to accuse other customers of lying just because they received results faster. They followed my advice with the structured data, put in hard work on their SEO, and thus were rewarded by Google.
Still crawling the website after a few days after purchase, but the optional audio course on SEO that can be bundled with the app is super informative, great job.
https://www.vapepeople.co.uk
Never had any problems with the app. Installed and forgot it. Rich results started appearing after a while.
Thank you so much for your review. Please don't hesitate to reach out if any questions come up for you in the future.
- Ilana
Wonderful app and outstanding Customer Service! Highly recommended
Olga @ The Southwestern Style
New update from support: "You are welcome to continue the use of my app, however I will no longer be responding to your emails. If that does not suit you, you are welcome to uninstall and remove the code." You shall think twice before you pay $299
Replay to UpDate 4 December, 2019:
I still have Schema issue, for some Theme you need customise it, if anybody will have the same issue watch this video, since you will have zero support from support https://www.youtube.com/watch?v=4uZSBWuwkrM.
Also I used different app on my other web site to install JSON, the same issue they fixed in 48 hours. I don't know why, but Sitelinks searchbox with different up App I have already 38 valid pages with this app only 1.
Thank you for your replay. However I sent you scenn short, which indicate your app create warning. I check few website of my competitors, which in sero point inn Google, they don't have any warning, meaning till I will be clean, nothing will change my possition in Google rancking. It may be good app, which shall improve your SEO, but at the same time you shall expect few erros and warning, which you may have after installation. When you buy app, not thing said about conflicting app. I paid $299 for app and $500 to third party to clean old codes. It was not bad, at least I did a lot of cleaning and improvments. However I still have one waring, which according to Google testing tool come from JSON-LD for SEO. App developer give very interesting replay "not apply to your type of business".
Just let you know, you may ask if app apply to your type (shopity store) business before install and buy it.
Update December 4th, 2019
This store received Rich Results 11 days after installing, the majority including the product review data.
Now about 45 days after installing about 96% of their products have Rich Results showing the reviews, prices, and product availability (the most complete style Google awards).
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October 25th reply:
It's unfortunate that after 26 emails back and forth, you still feel this way.
Your review is missing some important details:
1. There was preexisting code from another app and your theme had errors before you installed JSON-LD for SEO.
After installing my app four days ago, I personally reviewed your store and recommended that you remove the other app as it was harming your SEO and would cause a conflict in Google.
2. After you uninstalled the other app, all of the data from JSON-LD for SEO was and has continued working as expected.
3. You repeatedly asked why an optional 'review' field was missing in the data (your warning you mentioned in your review). I informed you that it is not used on Shopify stores as it is for review websites such as reviewing a movie or a restaurant.
I also informed you that if you tried to use that 'review' field, Google would reclassify or penalize your store for misusing that field and reviews. I shared links to Google's documentation that says the same thing and provided you an example of where it has happened to another Shopify store.
You ignored my responses and advice.
4. At no point did I tell you to clean any old code except for uninstalling the app in #1 which should have been performed by that app's support for free. It's also truly unfortunate that you spent $500 for a third party to clean old codes in your store, that was NOT from my advice and is unrelated to my app.
Perhaps in time, you'll feel more comfortable with my advice instead.