Avaliações (600)

Classificação geral
5
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
12 de fevereiro de 2018

Worth the initial investment and will payback quickly imho. Easy to install and now working away in the background. After just two weeks, we are experiencing increased traffic and sales on our site.

Purrfect Cat Gifts
Reino Unido
24 dias usando o app
9 de agosto de 2017

So far do good! Great support and all questions answered

Betsy Benn
Reino Unido
23 dias usando o app
Data de edição: 9 de setembro de 2018

Thanks a lot, everything is still working great!! Check it out in action here!!:
https://www.exoticknifescales.com

Rundle Woodworks
Estados Unidos
Aproximadamente 2 anos usando o app
Data de edição: 17 de abril de 2019

BEWARE! Updating our review.

We have used this app for over two years but will delete it soon. Recently, we found that it embeds your personal contact information (name, address and phone number) on every single page in the HTML. If you do a search on Bing, this information is now included as part of the search results! Whatever contact information you put in the Shopify General Settings, it will display it without your knowledge and consent even if that information is meant for Shopify use only.

Also, if you create any pages, it also embeds the site owner name as the author name, and this gets displayed in the search result on Bing. We’re taking about FAQ, About Us, etc...which is completely ridiculous. You do not need to know who authors pages, it's not the same as blog posts! Shopify does not give you the option to the define this when you create a page, so why does this app decide to embed this as part of the meta data? It’s ridiculous and invasive.

We asked the developer of this app to remove this information from the app, but he has refused. Instead he is asking us to update to the contact information! We sell downloadable digital products and only provide email support! We do not want the phone number and address to be made public! We reported this issue to Shopify, and was told this app should have never exposed our personal information, and it is considered a privacy violation.

Do not use this app unless you don’t care to have your personal information / contact information meant for Shopify use only to exposed to the public.

Response to developer:

We provide support by email only, so why would we want the phone number to be exposed? We told you this already. The problem is that you're injecting information that the merchant does not want, and there is no way for them to opt-out. You provide no settings in your app to do this. You should be absolutely clear in your app description what data fields you are injecting and let us decide if we want to download your app or not. The contact information in the General Settings is NOT public information. The merchant does not have to share this information publicly, and you should not make the assumption to display it without our consent.

Dreamy Presets
Estados Unidos
Quase 2 anos usando o app
Ilana Davis LLC deixou uma resposta 17 de abril de 2019

As I said over email, you entered your personal address and phone number into the public business information fields in Shopify (General Store Settings). If you wanted to keep that data private, you should have entered your public business address and phone number instead.

I shared how you can change that in Shopify and never once refused to help you. But you declined my advice and immediately escalated.

I would encourage you next time to have a calm conversation. I would have liked to gone through solutions with you.

Data de edição: 23 de maio de 2017

Implementation is super easy and the support is excellent! Updated to say that the automatic updates they provide with no additional installation or configuration on our part is fantastic. Thank you!

Pumeli
Estados Unidos
Aproximadamente 2 anos usando o app
27 de abril de 2017

This app is awesome and Eric takes it above and beyond with customer service. I definitely recommend purchasing this app as it is vital for your SEO and online marketing needs.

Fizzm
Estados Unidos
Aproximadamente 2 anos usando o app
28 de outubro de 2022

Illana is so helpful after you install the app. She created a great app that works AND she sends lots of helpful how-tos along to ensure you maximize!

Downeast Dayboat
Estados Unidos
23 dias usando o app
Ilana Davis LLC deixou uma resposta 28 de outubro de 2022

So great to hear that you find the articles helpful and that your results came so quickly. Thank you for your review!
- Ilana

Data de edição: 1 de maio de 2019

Great Customer Service, Eric Always answers all my questions. I have the app for less than a month and I see the increase of visits to my site.
I recommend 100%

Garden statuary in USA
Estados Unidos
23 dias usando o app
29 de julho de 2022

I purchased this APP for Google Rich Results. It turns out GREAT! Ilana is very responsible! This APP is worth every penny you spend.

Perimeter Billiard Lights
Estados Unidos
23 dias usando o app
Ilana Davis LLC deixou uma resposta 29 de julho de 2022

Loved seeing your results so quickly. Thank you so much for your review. Let me know if you have any questions in the future.

- Ilana

6 de julho de 2023

Great customer service! They followed up with me several times with specific helpful tips and feedback for my site.

Live More Outside
Estados Unidos
22 dias usando o app
Ilana Davis LLC deixou uma resposta 7 de julho de 2023

So great to hear you've found the tips helpful. It was also great to see your results and I look forward to seeing your site grow. If you have any other questions, don't hesitate to reach out.
- Ilana