レビュー (67)

総合評価
3.1
評価レベルごとの件数
  • 評価の61%は5つ星です
  • 評価の7%は4つ星です
  • 評価の3%は3つ星です
  • 評価の3%は2つ星です
  • 評価の25%は1つ星です
2025年12月1日

this is a scam website. they have been charging me for services i cancelled and don't use. they are the same team as dropshiptool.io. stay away from these thieves.

Neona Beauty
アラブ首長国連邦
アプリの使用期間:3ヶ月
Innovation Labs.が返信しました 2025年12月1日

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2025年11月13日

No easy way to cancel subscription and bad support. Still haven't canceled please don't give this place your information.

My Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
Innovation Labs.が返信しました 2026年1月8日

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2025年6月20日

Easy to use. Not what I expected, I ordered a sample thinking I'd get to see my logo. Fair enough it's a sample no logo. But, it took a few weeks and some complaining to get the product delivered. I'm told you need to order 5 items to get the logo. Logo = brand = why I chose to try Jubile.

My order of 5 products arrives with only 4 items in the package. And you guessed it no logo. Now I'm told that I need to order a quantity of 5 items to see my logo on the product.

I have been misled and misinformed.

Wooshopty
アメリカ合衆国
アプリの使用期間:7ヶ月
Innovation Labs.が返信しました 2025年6月22日

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2024年7月8日

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

nilongroup
アメリカ合衆国
アプリの使用期間:約1年
Innovation Labs.が返信しました 2024年7月22日

I have reached out to you via email. Please response so we can resolve this for you. Thank you!

2025年9月2日

I beg you to stay away from this app. They try to sell you spooky offers. Without showing you an active membership in your account as well as no invoice records they will charge your credit card monthly. Trying to reset your passwort will not help to regain access to your account and deleting the app from your shopify account will keep spooky subcriptions running.
The customers service is not helpful at all.
A lot of other reviews show that this happened to thousand others as well.
This app is really useless and your subscriptions will run forever without possibilities to stop it.
PLEASE STAY AWAY FROM THIS BAD APP!

Moon Zen
ドイツ
アプリの使用期間:14分
Innovation Labs.が返信しました 2025年11月1日

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

2024年9月29日

I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel the subscription but it doesn’t happened till now , and they still try to withdraw fees every 2 days

LEILA & L
エジプト
アプリの使用期間:5日
Innovation Labs.が返信しました 2024年9月30日

I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you provided. I’ve sent a message to our team to help resolve this issue for you and have also emailed you directly. Please feel free to respond, and I assure you that we will get this fixed for you.

You can also reach us at support@jubilee.beauty if you need further assistance. Thank you for your understanding!

2025年9月30日

pulling off money and focring me out of a wallet to not have to pay subscription i canceled. sneaky payment method, had to cancel my debit card

My Store
ラトビア
Innovation Labs.が返信しました 2025年11月24日

We're truly sorry to hear about your experience. Please allow us to make this right! One of our associates reached out via email to resolve this issue. Thank you!

編集日:2024年8月6日

I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle...PLEASE STOP IT!!!

Initial review:

I strongly advise against using the Jubilee.beauty Shopify App. Our experience with their service has been nothing short of frustrating and disappointing.

We initially signed up for their free trial to test the app’s features. However, even after confirming with their attendant Rochelle via chat that the trial was canceled, they continued to charge my credit card. Despite multiple attempts to contact them, we received no response whatsoever.

This demonstrates a clear lack of integrity and extremely poor customer service. They not only failed to honor the cancellation but also ignored our subsequent inquiries. If you value your time and money, avoid Jubilee.beauty Shopify App at all costs. There are plenty of other options available that provide reliable service and respect their customers.

Breezefy
アメリカ合衆国
アプリの使用期間:約13時間
Innovation Labs.が返信しました 2024年7月22日

Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.

2024年2月1日

Definitivamente é uma enganação.

SoulCrafters
ブラジル
アプリの使用期間:3ヶ月
Innovation Labs.が返信しました 2024年5月25日

Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.

Saiba que valorizamos seu feedback e estamos aqui para ajudá-lo a resolver esse problema. Gostaríamos de investigar mais detalhadamente o seu caso e trabalhar para chegar a uma resolução satisfatória, incluindo a análise de quaisquer cobranças e a discussão de um possível reembolso, se aplicável.

Você poderia nos fornecer seus dados de contato ou entrar em contato diretamente com nossa equipe de suporte em support@jubilee.beauty? Nosso objetivo é resolver isso prontamente e restaurar sua confiança em nosso serviço.

2023年2月9日

very bad app.
not even professional designers, take a long time to get own designer
subscription paid as a pro and then deleted from Shopify, but the subscription still goes on, till you need to install the app again and remove a subscription from their application, not automatically from Shopify.
and of course still no refund.

Be Bulk Nutrition | BulkLab Nutrition
オランダ
アプリの使用期間:10日
Innovation Labs.が返信しました 2023年2月10日

Hi there! Sorry you had to go through all of that! Please reach out to me at support@jubilee.beauty so I can assist you with your request. - Rochelle