Recensies (92)
Verfijnen
-
Op beoordeling
I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel ...
I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you ...
The app seems fine enough. I wouldn't normally rate the app, because it is just not a fit for what I need, but I need to leave a review about how ridiculous the cancellation process is. You should not need to fill out a survey, create a password, enter the password, enter a special code, then "confirm cancellation" multiple times in order to cancel a free trial that requires a CC.
Thank you for sharing your thoughts. While we're glad you find the app fine overall, we’re sorry to hear about your frustration with the cancellation process. Feedback like ...
I did respond! It’s simple: just stop charging my credit card, please. I’ve already contacted Rochelle (Customer Support Manager) on 07/09/24, 07/10/24, 07/16/24, and 07/23/24, but Jubilee is still charging me! To make matters worse, every time you charge my credit card, I have to call the credit card company, and they say they need to issue a new card with a new number. It’s a huge hassle... ...
Hi! We have reached out to you via email. Please respond so we can resolve this for you as soon as possible. Thank you.
HELLO MY NAME IS magusta i install this app in 8 october last here and i unintalled this app 9 october because i dont like it and after every month this app charge on my credit card $30 every month the bank say me the scam try to get money on my account please stop ok this app is scammer please dont install in your shopify store
We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.
Ich finde die App toll
Vielen Dank für Ihr tolles Feedback! 😊 Es freut uns sehr, dass Ihnen die App gefällt. Wenn Sie Fragen haben oder Unterstützung benötigen, stehen wir Ihnen jederzeit gerne zur ...
the fact that you HAVE to give them your credit card information just to look at what products they offer ( and there aren't that many of them) is ridiculous. Then when you try to unsubscribe, it is a 5 to 10 minute process with tons of popups, being asked over and over if you are sure you want to cancel, being required to imput your password twice and type CONFIRM as well as telling them exactly ...
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and ...
Support replied promptly and attended to every issue. Very friendly . Store has decent fashionable items and pricing is good. 17 days in and we’re satisfied and hope it stays that way. yes
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, ...
I do not recommend this app or any app from the brand / company Innovation Labs.
They bait and switch you with the pricing on the Shopify pages. They say free and then rope you into subscribing. No way to even view their products without subscription.
I'd give -10 stars if I could for your team being snakes on the pricing. Shame on you.
We’re sorry to hear about your experience. Transparency and user satisfaction are priorities for us, and we take your feedback seriously. We'd like to sort this out and one ...
Thank you so much for this App! Amazing i love this app and fantastic products as I've always dreamt of having my make up and perfume line
Thank you so much for your kind words! We’re thrilled to hear that you love the app and our products. It’s inspiring to know that we’re helping you get one step closer to ...
I love this app! It's easy to set up and the ordering process is so smooth! I recommend this app to anyone in the beauty industry.
Thank you so much for the wonderful review! We’re thrilled that you love the app and find both the setup and ordering process easy and smooth. It’s fantastic to hear that it’ ...