Recensies (739)

Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 78% recensies zijn 5 sterren
  • 14% recensies zijn 4 sterren
  • 4% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
2 februari 2025

HELLO MY NAME IS magusta i install this app in 8 october last here and i unintalled this app 9 october because i dont like it and after every month this app charge on my credit card $30 every month the bank say me the scam try to get money on my account please stop ok this app is scammer please dont install in your shopify store

MAGUSTA BEAUTY
Verenigde Staten
1 dag gebruiken de app
Innovation Labs. heeft geantwoord 4 februari 2025

We're sad to hear about your experience. Our team has reached out to you via email to sort any unresolved issues. Looking forward to resolving this with you.

17 december 2024

I do not recommend this app or any app from the brand / company Innovation Labs.

They bait and switch you with the pricing on the Shopify pages. They say free and then rope you into subscribing. No way to even view their products without subscription.

I'd give -10 stars if I could for your team being snakes on the pricing. Shame on you.

NoDrab
Verenigde Staten
1 minuut gebruiken de app
Innovation Labs. heeft geantwoord 19 december 2024

We’re sorry to hear about your experience. Transparency and user satisfaction are priorities for us, and we take your feedback seriously. We'd like to sort this out and one ...

29 september 2024

I was try a trial with them and they ask me to put my debit card to confirm trial , my trial ended and i didn’t subscribe to any plan , but they try about 4 or 5 times to withdraw subscription fees , when i contact them to slove this issu they tell me that i have a subscription but i prove that i haven’t any active subscription on my account with a screen shot , then they till me they will cancel ...

LEILA & L
Egypte
5 dagen gebruiken de app
Innovation Labs. heeft geantwoord 30 september 2024

I sincerely apologize for the frustration you’ve experienced regarding your subscription fees. Unfortunately, we couldn’t find an email related to the information you ...

11 oktober 2024

the fact that you HAVE to give them your credit card information just to look at what products they offer ( and there aren't that many of them) is ridiculous. Then when you try to unsubscribe, it is a 5 to 10 minute process with tons of popups, being asked over and over if you are sure you want to cancel, being required to imput your password twice and type CONFIRM as well as telling them exactly ...

Grim Temptations
Verenigde Staten
Ongeveer 5 uur gebruiken de app
Innovation Labs. heeft geantwoord 14 oktober 2024

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and ...

10 september 2024

I canceled my subscription and and still got charged my credit. It is really uncomfortable to find a contact number. I emailed but I didn't get right answer. please refund my subscription fee asap.

CRUST
Canada
11 dagen gebruiken de app
Innovation Labs. heeft geantwoord 16 september 2024

I'm so sorry to hear that you had a negative experience with our service. We apologize for the mistake with your subscription cancellation and the subsequent charge to your ...

20 oktober 2024

这个就是炸骗,30天炸骗29美元。而且在后台找不到注消。
This is a scam, 30 days of scamming 29 dollars. And I can't find the cancellation in the background.

brothergu
China
Ongeveer een uur gebruiken de app
Innovation Labs. heeft geantwoord 21 oktober 2024

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations. We aim to provide the best service and ...

8 juli 2024

It appears that they're illegally using your personal data, an unauthorized login was attempted to one of my emails, and shortly after (30 mins) I received a fake customer service email from them to that exact email address. Beware

nilongroup
Verenigde Staten
Ongeveer een jaar gebruiken de app
Innovation Labs. heeft geantwoord 22 juli 2024

I have reached out to you via email. Please response so we can resolve this for you. Thank you!

20 augustus 2024

so baaaaaaaaaaaaaaaaaaaaaaad bad f****kkkk

Arrizota
Verenigd Koninkrijk
15 dagen gebruiken de app
Innovation Labs. heeft geantwoord 25 augustus 2024

Thank you for taking the time to leave a review. We're sorry to hear that your experience with us didn't meet your expectations. Unfortunately, without more information about ...

Bewerkt 9 augustus 2024

Still waiting for someone to get in touch with me! I am waiting to be contacted, per your response below. 21 days and counting with no resolution.

Over a week and no resolution. I have a paid customer waiting to get products that has not shipped, no communication since last week Wednesday 7/24. This person Rowell was in communication, but seems to have fell off of the map. Disturbingly, part of ...

Shoptastic
Verenigde Staten
Ongeveer een maand gebruiken de app
Innovation Labs. heeft geantwoord 8 augustus 2024

I sincerely apologize for the frustration and inconvenience you have experienced with Jubilee. Your feedback is extremely important to us, and I want to assure you that we ...

1 februari 2024

Definitivamente é uma enganação.

SoulCrafters
Brazilië
5 maanden gebruiken de app
Innovation Labs. heeft geantwoord 25 mei 2024

Obrigado por trazer suas preocupações à nossa atenção. Pedimos sinceras desculpas por qualquer frustração e inconveniente que você tenha experimentado.

Saiba que valorizamos ...