Judge.me Product Reviews App

I have been using Judge.me for years. I have always gotten amazing customer service from adding features, to helping me lay out and expand my reviews online to help with all kinds of things. When I needed to be able to move some widgets around, and couldn't figure it out, Claudio did an excellent job helping me and found a duplicated piece of code was keeping me from being able to move block on my template.

He was very knowledgeable and helpful! The support is super responsive and I have never had an issue getting the features or help I need in a timely manner.

Very impressed by this app, and also by the customer service. Worked with Daniel today for a couple of hours, as he helped me better understand the pros and cons of different ways we may use the app for collecting reviews from old customers. Looking forward to seeing more how they develop the internal logic and ability to customize review request emails and follow-ups, including for different types of product groups being sold from a single store.

We have been using Judge.me for years as a paid subscriber. The value for merchants is enormous compared to the cost of some of their competitors.

I had an issue with receiving export emails, and their live support was very quick to help me find a workaround. Very nice to have an issue solved in one live chat conversation without getting led in circles by AI bot answers.

UPDATE: The support team followed up with me the following day to let me know the issue had been resolved and the workaround was no longer necessary!

Considering I removed the paid version and went back to the free (it is the right fit for now for the shop I just purchased and are reviving), the guys at Judge.Me have been very helpful in getting things working when I break them! Even going into my theme and fixing it for me. Much better than me going in there and causing who knows what damage.

Thanks team.

Best app for products reviews, hands down. We very briefly used Yotpo but moved to Judge.me when it was a new app. We were one of Judge.me's very first customers and have been using this app for years. Support has been consistently superb and we have zero complaints with how the app works for our business.

Customer service is very helpful, Rodrigo helped us with an issue caused by our new theme and was able to fix it for us right away.

We’ve been using Judge.me for our store, and the experience has been absolutely fantastic from start to finish. The setup was incredibly straightforward, with clear instructions and a user-friendly interface that made it easy to get started.

We’ve noticed an increase in both customer trust and engagement since using Judge.me. It’s been an invaluable tool to help us build credibility and boost sales. Their amazing and quick customer support team deserves a special mention—they’re always prompt, incredibly helpful, and ready to assist with any questions or technical issues. It’s rare to find such top-tier support that makes you feel truly valued.

Overall, we couldn’t be happier with Judge.me. It’s an excellent tool for anyone looking to gather authentic reviews and improve their online store experience. Highly recommend!

Cassiano and Victor helped me install the review snippet to my outdated theme. There was no "typically responds in 2 hours or more" message, they were immediately available and that's one of the things I really love about using this app. The different ways to show social proof across my website in a professional, cohesive way is unmatched. I highly recommend this app for all business owners.

Absolutely love this app! It's user-friendly, efficient, and offers amazing features that make my experience seamless. Whether I'm looking for quick updates or in-depth information, everything I need is right at my fingertips. Customer support is top-notch too – always quick to respond and very helpful. Highly recommend this app to anyone looking for a reliable and smooth experience!

Needed help with some issues I was having Faissal helped out and got things corrected. (super easy and super fast)
Been using the app for a few years now and it works great.