Judge.me Product Reviews , 20 279 arvostelua
Tarkenna
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Luokituksen mukaan
They changed my settings without our permission
this app was doing great for my site until it started creating false reviews. it was generating bad reviews about my products. had to uninstall. don't recommend
Hi there,
We're very sorry to hear that you've got bad reviews.
While bad reviews are unavoidable while running an online store, if they are not from actual customers, there are a couple of ways to prevent them.
We offer the Web reviews restriction where you can limit the ability to leave a review to customers who receive a review request only.
Or on the Awesome plan, you can enable our Spam filter to block out spammers.
Our team has reached out to discuss both options to see which will work best for your store. Hope to hear back soon!
THIS IS NOT FREE! You have to pay to add your logo to emails or it will have a base template saying "add logo here" sent to your customers.
Hi there!
Maybe there is a confusion here.
Our four default email templates are completely free to use. In these default templates, we get the logo from your store automatically or you can upload the logo to Shopify and send us the URL.
Our custom template is available on the Awesome plan ($15/month) and gives you more customization options.
If you're looking to send review requests that have your logo and match your branding, the default templates will suffice. If you're looking to collect store reviews instead of product reviews, the custom template would work best.
Our team has reached out to clear out this concern, hope to reconnect and welcome you back soon!
App-Einbettung funktioniert nicht. Ich kann nur die Anzahl der importierten Bewertungen sehen aber keine weiteren Aktionen durchführen
Hi there, thank you for letting us know about the issue.
Our developers are working to find the cause and fix this. In the meantime, we see that the reviews have been imported and the widgets are now showing on your store.
We will follow up with you to make sure that everything is perfect now. Please feel free to reach back anytime.
Unresponsive customer service over what seems a simple fix. 2 inquires and nothing. Moving to another app, waste of my time.
Hi there,
Thank you for your review.
Last week, we had an issue with our chat/email platform and didn't manage to respond to your queries on time. We are very sorry for that.
But let us assure you that our support team is always available 24/7 and we will try our best to reply to any questions as fast as we can.
There is so much unnecessary. Moreover, why do those who comment and ask questions have to be members of my site? I don't want my clients to be bothered about it. I did not like.
We're very sorry to hear that you're having an issue with our app.
But rest assured that customers don't need to be a member to be able to review or ask a question. We have reached out to you and are happy to discuss a solution or setup that would work best for your store.
Hope to hear back soon!
It didn't perform well and it does not have enough features like other review app does. It slows down the website. And I want a refund.
Thank you for your feedback. At Judge.me, we're always improving our app so if you could let us know which features you're looking for, we'll try and find a solution for you.
Our team has also reached out to you to check on the speed issue and proceed with the refund.
Hope to hear back soon!
Cannot import reviews as advertised, import has glitch.
Hi there, thank you for letting us know about the Import bug.
Our developers have deployed a fix for this and import is working normally now. Our team has also reached out to let you know and to make sure everything is how you wanted.
Hope to welcome you back soon!
I am unable to write a review. Could you please help me on this.
One more thing i have two shopify accounts.
Hi there,
We would definitely be happy to help with the concerns in your 2 stores.
Our team has reached out to you to sort this out. Looking forward to hearing back!
not working on shopify store
Hi there,
Thank you for your review. Would you be able to share with us why the app is not working on your Shopify store?
Our team has reached out to you but hasn't heard back. Our support is available 24/7 so please feel free to let us know anytime.
Looking forward to connecting soon!