Judge.me Product Reviews , 27.206 recensioni
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In base alla valutazione
As a Non-Engineer, the chat service they offer helped alot. It is not a robotic chat service which is useless most of the times, I think the people at Judge.me do is mannually. The replies, my questions, advices all made perfect scence. Not that I am saved, I hope the app will help me push the business to the next level. Thanks team.
Outstanding service and help by Ron! Thank you
Simple & easy to use with everything needed! Have been using for years without an issue.
10/10 Customer service
very good, super easy, and seamlessly works. customer support is also great and helped me with what i needed
Exactly what I wanted and I didn't even do anything, “Gena” took control and did what I desired even suggesting colour scheme upgrades and more. Amazing
This app is very straightforward, easy to customize and simple to use. Even the review requests sent to buyers, seem very attractive and neat. I had a little bit of initial trouble to get it installed at first because I have a 3rd party custom theme installed, but after requesting support, the support team sorted it out so fast.
Very fast customer support, easy to use, AND FREE
So far everything looks great. We just installed the app, so time will tell of course. Support was extremely fast and helpful when I ran into a snag during the install.
*Update 1/4/24*
Woke up this morning and 817 reviews were duplicated on our website 23 hours ago. Contacted support and Mohamed was absolutely infuriating. He tried pushing the blame on to us for importing the reviews. We have literally been driving for the past two days and have not made any changes to our website or any of the apps installed. He kept telling us to turn off the Shop App syndication setting. Fine, that will remove the duplicates. BUT that will also prevent any new reviews collected by the Shop App from being published. So why, all of a sudden yesterday, did the Shop App syndication become a problem? And why would you try to push the blame on the customer? Nothing was changed on our end.
Hi there, thank you for your feedback.
Our team has been looking into the issue and was able to find the root cause. Both the reviews from Shop App and from Judge.me should be showing normally now, without duplications.
Our apologies for the duplicated reviews and for making you feel like it was your fault. We will make sure this won't happen again.
Easy to use and great customer service!