Judge.me Recensioni Prodotti

Was loving it until recently. I had an entire review page for my customers, even made a QR Code card to send them straight there, but as of recent my review page completely disappeared. I didn't know why until I went into their app and saw they made the review page function a "$15 paid plan only" Which I don't have because I'm a tiny business and I'm sorry but $15 a month for a review page is way too much when you start adding up everything else as a solo business owner. And to also not be notified was kind of messed up

ABAKA COMPANY (ABAKA + CO)
UPDATE - 04/07/2022
The app doesn't allow you to upload your company logo if you are in the free plan. You have to upgrade to the Awesome Plan. I wish I would have known this before installing the app. It defeats the whole purpose when you can't even put our own logo. The email template has some generic photo of a letter "J" which looks awful when I sent an email to myself to test it. I just recently opened my store and still trying to figure out everything. I had a little problem with the review placement and Lam was there asking me if he can do anything for me. Customer service is great, very quick to respond. Very happy with this app so far and it's definitely a must have if you have an online store.

Customer service is poor,
Chat takes too long to respond.

UPDATE DOWNGRADING TO 1 STAR: Honestly, I should have tried another app,
the customer service continues to be slow. Now I am getting random request from judge me team for collaborator access for installing some widget that I never asked for.
Manual review request in the new version doesn't work and have to sue some other link to send reviews.

Do not fall for the 5-star reviews for this app.

UPDATE
Customer support has been better since the first.
bring my review back to 3 star

I am new with the app, but like what I see so far. I look forward to being able to provide a more complete rating!

The free version is very limited. Colours in email template cannot be changed so you quickly understand you have to go to pro plan.
Also, the images in the emails don't show up correctly on Outlook making the email all messed up (the images are way too big).
Altough the customer support is amazing, I wouldn't recommend this app.

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Its aight, but other aps have more control. You can't really regulate reviews on this app, not too user friendly. Definitely not as optimal as some of the back in the day review aps. Too much eye noise, too many menus for something which should be pretty simple and user easy. Lots of fancy bells and whistles. If you're into that kind of stuff, this app may be for you. If you're looking for something simple, bare bones, this ain't it. Customer service is good.

Been using this app for quite some time now and was very happy with the service. However, recently they made a change to the application where only the initials of the reviewer are shown for unverified reviews. This is a challenge for us as we collect genuine reviews through whatsapp, but they are considered unverified by Judge.me. Hence only the initials are shown, and this brings down the credibility of the product page.

I so far really like it. This App is super easy to use so far and I even got an email from an actual person saying they went and checked on my website to make sure it works so Thanks whomever you are!!! Lol

Just tried to install not working for me. then contacted not responding. I respect other peoples review, but waiting response. I will increase the review depend on funtionality. Thanks.